Shift Leader: Drive Service, Elevate Your Team

KFC; Braintree; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Free food and drink on shift

25% staff discount

Job summary

Kentucky Fried Chicken (KFC) in the United Kingdom is seeking a dynamic leader to guide a restaurant floor, mentor the team, and ensure guests leave happy. As a hands-on leader, you'll drive performance, plan shifts, manage stock, and keep front-of-house operations ticking smoothly.

You'll coach and develop staff, stay calm under pressure, and help build a positive, high-energy workplace. If you bring people skills, resilience, and a passion for hospitality, KFC offers a real career where you

Qualifications

• Experience leading and coaching a team to hit targets.
• Strong people management and motivational skills.
• Ability to stay calm and make quick decisions under pressure.

Responsibilities

• Lead from the front, set pace and drive the restaurant to hit targets.
• Coach and support the team, enabling growth and good morale.
• Keep operations running: manage stock checks and shift plans.
• Provide decisive leadership to bring out the best in staff.
• Create a positive atmosphere, keeping the crew motivated and focused.
• Stay composed under fast-moving conditions and make smart calls.

Skills

Team leadership

People management

Coaching

Calm under pressure

Job description

Kentucky Fried Chicken (KFC) in the United Kingdom is seeking a dynamic leader to guide a restaurant floor, mentor the team, and ensure guests leave happy. As a hands-on leader, you'll drive performance, plan shifts, manage stock, and keep front-of-house operations ticking smoothly.

You'll coach and develop staff, stay calm under pressure, and help build a positive, high-energy workplace. If you bring people skills, resilience, and a passion for hospitality, KFC offers a real career where you