Shift Manager: Lead a Dynamic Team & Elevate Guest Experience

Splendid Hospitality Group; Birmingham; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Free food and drink on shift

25% staff discount

Job summary

KFC in the United Kingdom is seeking a hands-on Team Leader to guide the floor, drive targets, and ensure every guest leaves happy. You will set the pace, boost the team's energy, and actively contribute on busy shifts.

The role focuses on coaching, scheduling, stock checks, and keeping front-of-house operations ticking smoothly, with a hands-on leadership approach and a commitment to delivering great guest experiences.

Qualifications

• A natural leader with experience managing teams.
• People person who lifts others up and stays calm under pressure.
• Ability to drive targets and keep guests happy on busy shifts.

Responsibilities

• Lead from the front and drive the restaurant to hit targets and smash expectations.
• Coach, support, and celebrate your team—ensuring everyone grows and learns.
• Keep it running smoothly with stock checks and shift planning behind the scenes.

Job description

KFC in the United Kingdom is seeking a hands-on Team Leader to guide the floor, drive targets, and ensure every guest leaves happy. You will set the pace, boost the team's energy, and actively contribute on busy shifts.

The role focuses on coaching, scheduling, stock checks, and keeping front-of-house operations ticking smoothly, with a hands-on leadership approach and a commitment to delivering great guest experiences.