Shift Leader Back of House - Hamilton, Glasgow

TN United Kingdom; Hamilton; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player in the restaurant sector is seeking a dedicated Back of House Shift Leader to join their dynamic team in Hamilton. This role is crucial for maintaining high operational standards and delivering exceptional guest experiences. You will oversee daily operations, manage staff, and ensure compliance with food safety regulations. If you are passionate about food quality and guest satisfaction, this is the perfect opportunity to grow with a rapidly expanding brand that values its team members and their development.

Qualifications

• Experience in a fast-paced restaurant environment.
• Ability to manage store operations and staff effectively.

Responsibilities

• Ensure high-quality food and excellent guest care.
• Manage store operations, including scheduling and staff management.

Skills

Guest Satisfaction

Food Safety Standards

Staff Management

Stock Management

Training and Coaching

Operational Standards

Job description

Shift Leader Back of House - Hamilton, Glasgow

Job Type: Full Time

German Doner Kebab is a rapidly growing restaurant brand, changing the perception of kebabs with over 90 restaurants worldwide. We pride ourselves on industry-leading service, exceptional food, and memorable guest experiences. Join our team now!

We are seeking a Back of House Shift Leader to grow with us and share in our success. You will work alongside the Restaurant Management team to deliver high-quality food and excellent guest care, ensuring brand standards are met and every guest leaves satisfied.

Requirements:

• Prioritize guest satisfaction in all tasks
• Maintain a positive attitude
• Work efficiently in a fast-paced environment, adhering to brand standards and policies
• Deliver industry-leading guest service
• Manage store operations, including scheduling and staff management
• Follow Food Safety and Hygiene standards
• Understand stock management, GP% figures, and controls
• Produce quality products to maximize guest satisfaction
• Maintain operational standards focusing on the guest experience
• Communicate effectively with team members
• Support team development through training and coaching
• Onboard and welcome new team members
• Help team members develop skills and knowledge
• Ensure consistent operational standards

Key Skills & Knowledge:

• Monitor food portions and stock levels
• Experience with high-volume trading is preferred
• Train and cross-train team members to enhance productivity
• Maintain food safety and handling standards
• Clean equipment thoroughly and timely
• Present a professional appearance and positive attitude
• Understand the menu comprehensively
• Follow sanitation standards, including washing cookware and utensils
• Complete daily paperwork accurately
• Understand food with integrity and manage P&L, budgets, and payroll
• Manage stock levels and controllable costs to ensure profitability