Shift Leader Alfreton McDonalds

TN United Kingdom; Alfreton CP; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in the hospitality sector is seeking a Shift Manager to oversee operations in a multi-million-pound restaurant. The role involves managing a large team, ensuring high standards of customer service, and driving sales. Ideal candidates will have experience in retail or hospitality and demonstrate strong leadership skills.

Benefits

Holiday pay

Service Awards

Pension scheme enrollment

Meal allowance

Employee discounts from top brands

Qualifications

• Experience managing and leading teams in retail, hospitality, or customer-focused environments.

Responsibilities

• Orient, assist, and coach employees to meet shift work requirements.
• Monitor operations and solve operational problems.
• Drive restaurant performance by building sales and increasing profitability.

Skills

Leadership

Customer Service

Problem Solving

Job description

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Job Reference:

57ce8e81553f

Job Views:

27

Posted:

23.05.2025

Expiry Date:

07.07.2025

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Job Description:

Overview

McDonald's is one of the most recognised brands in the world. At the core of our brand are our values: Serve, Inclusion, Integrity, Community, and Family. We are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and making opportunities accessible to all.

As a Shift Manager, you will accomplish all shift work requirements by orienting, assisting, and coaching employees. You will ensure all standards are met by following production, productivity, quality, and customer service standards. You will monitor operations, reallocate resources, and solve operational problems.

You will work within a multi-million-pound restaurant and manage a team of 100 or more employees. You will be part of the management team driving your restaurant forward by building sales, increasing profitability, and delivering an outstanding customer experience.

This position is open to individuals with experience managing and leading teams within retail, hospitality, business, or customer-focused environments. The role involves working in a restaurant setting with flexible shift patterns, including weekends and bank holidays.

Position Requirements:

• Display leadership and role model customer-focused behaviours to delight our customers.
• Deliver personalised service and connect with our customers.
• Lead by example.
• Adapt to customer needs through your team.
• Answer customer queries, keeping up-to-date with our food and promotions.
• Use initiative, confidence, and problem-solving skills when interacting with colleagues and customers.
• Treat all colleagues and customers with courtesy and respect.

Position Attributes:

You will work various shifts, including breakfast, evenings, and overnights (if trading 24 hours), to gain experience in all aspects of the business.

Benefits include: Holiday pay, Service Awards, Pension scheme enrollment, Meal allowance, Employee discounts from top high street and online brands, and much more...