Shift Leader

Foot Locker, Inc.; Sheffield; On-site; Full time

Job summary

Foot Locker, Inc. is seeking an Assistant Store Manager to enhance the customer experience and drive sales at their Sheffield location. This role involves inspiring a team, maintaining high customer satisfaction, and achieving sales targets, with additional perks like competitive hourly pay and significant employee discounts.

Benefits

28 days holiday plus an extra day per year for the first 5 years

Employee discount of 30 - 50%

Employee Assistance Program

Company Sick Pay scheme

Development Opportunities

Qualifications

• At least 1 year of retail experience.
• Flexible availability - including nights, weekends, and holidays.
• Confident and comfortable engaging customers.

Responsibilities

• Inspire and motivate your team to drive sales.
• Ensure high levels of customer satisfaction by being knowledgeable on all products.
• Maintain personal and productivity goals.

Skills

Customer engagement

Motivation

Leadership

Teamwork

Product knowledge

Job description

Overview

You get it. It is all about the in-store Customer experience. You love to talk about athletic sneakers and apparel as much as you love to collect them. It’s easy for you to start up natural, friendly conversations, adapt to different types of Customers, and resolve issues with a smile. You also like to teach others to do the same. Leading the team, you will be expected to drive sales to maximize profits following division standards. Your performance will be measured by your ability to achieve personal and productivity goals. You will assume leadership and managerial responsibilities when the Store Manager and Assistant Manager are absent.

Qualifications

• At least 1 year of retail experience
• Confident and comfortable engaging customers to deliver an elevated experience
• Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products
• Initiates completion of tasks or activities without necessary supervision
• Flexible availability – including nights, weekends, and holidays

Responsibilities

• Inspire and motivate your team to drive sales that deliver exceptional customer service
• Ensure high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
• Deliver sales, customer experience, merchandising, visual, and operational expectations
• Maintain personal and productivity goals
• Uphold the quality and productivity of every aspect of your store
• Act as a partner between customers, sales associates, Assistant Manager, and Store Manager
• Learn and share expertise of products and trends to fit customer’s needs
• Maintain awareness of all product knowledge, and current or upcoming product/trends
• Contribute to a positive and inclusive work environment

Benefits

• From: £10.00 - £13.65 per hour
• 28 days holiday – plus an extra day per year for the first 5 years!
• Associate discount of between 30 – 50%
• Hapi App – offering discounts & prize draws
• Employee Assistance Program – Retail Trust
• Company Sick Pay scheme
• Head Office Internships
• Striker Ambassador Programme
• Development Opportunities

Address

Unit 79
City
Sheffield
UK
S9---1EN