Shift Leader

Tortilla Mexican Grill plc; Manchester; On-site; Full time

Job summary

Tortilla, a leading fast-casual Mexican restaurant, is hiring a Shift Leader for its Manchester Oxford Street location. This role offers both part-time and full-time options, competitive pay up to £12.71 per hour, and numerous employee benefits like free meals on shifts, social events, and career progression opportunities within the company. Join a team that emphasizes a friendly and inclusive environment, making every guest's experience special.

Benefits

Free meals on shifts

Epic social events and entertainment fund

50% discount for friends and family

Wellbeing support including free counselling

Discounts on cinema tickets and various products via Perkbox

Qualifications

• Experience in a bar, restaurant, hotel, coffee shop, or fast food chain preferred.
• Friendly and outgoing personality highly valued.
• Leadership skills are essential.

Responsibilities

• Ensure every guest receives high-quality, delicious food and leaves happy.
• Act as a Team Leader or Supervisor in store.

Skills

Leadership

Customer Service

Team Management

Job description

Here at Tortilla, we are seeking to recruit a Shift Leader to join us in Manchester Oxford Street. You will join us on a permanent basis, with part-time and full-time opportunities available, and in return, you will receive a competitive rate of up to £12.71 per hour, paid every 2 weeks.

About Us

Our family of over 60 stores is united by a shared passion for serving high quality, fresh Californian Mexican food. We maintain the authenticity of our ingredients and preparation methods, with no freezers in our business. As we expand in the UK and beyond, there are exciting opportunities for career development. We foster a diverse and inclusive culture, ensuring everyone feels welcome and valued. Many of our headquarters staff started their journey working in-store. We also organize social events and entertainment funds for each site, creating a sense of belonging and camaraderie.

Benefits We Can Offer You As Our Shift Leader

• Free meals on shifts
• Epic social events and entertainment fund for the whole team
• Sociable hours compared to many other restaurant brands
• 50% discount for friends and family
• High employee satisfaction, with 98% of our crew loving their work
• Discounts on cinema tickets, Apple products, holidays, high street shops, and more via Perkbox
• Wellbeing support including free counselling, financial, and legal advice

Career Progression As The Shift Leader

• Structured career development to Assistant Manager and beyond
• Opportunities for professional qualifications through our Apprentice scheme
• Many HQ staff started in store, demonstrating real progression

What We’re Looking For In Our Shift Leader

Our Shift Leaders help make Tortilla a fantastic place to work! Previous experience in a bar, restaurant, hotel, coffee shop, or fast food chain as a Team Leader or Supervisor is preferred. However, we value friendliness, outgoing personality, and leadership skills highly. If you want to be part of our family, ensuring every guest receives high-quality, delicious food and leaves happy, click "apply" now and join us as our Shift Leader!