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Shift Leader

Caffe Nero Victoria Central NE

London

On-site

GBP 80,000 - 100,000

Full time

25 days ago

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Job summary

Join a vibrant café environment as a Shift Leader, where your passion for customer service shines. This role offers the chance to lead a dedicated team, ensuring every customer enjoys their experience. With brilliant training, personal growth opportunities, and fantastic perks like unlimited free drinks and generous discounts, you'll thrive in this supportive family atmosphere. Enjoy fun events and recognition for your service length while making a genuine impact in your community. If you're energetic, love interacting with customers, and want to grow your career, this is the perfect opportunity for you!

Benefits

Unlimited free handmade drinks
Up to 75% off food
50% off all handmade drinks
40% off everything else
Recommend A Friend Scheme
Length of service recognition
Access to benefits platform with discounts

Qualifications

  • Experience as a Supervisor or Team Leader is preferred but not required.
  • Great attitude and energy are essential for this role.

Responsibilities

  • Support in running the store and leading the team.
  • Deliver excellent customer service and maintain high standards.

Skills

Customer Service
Team Leadership
Communication Skills

Job description

Shift Leader at Caffe Nero

At Caffe Nero, it's our people that make us different. If you pride yourself on keeping customers happy through fantastic service, whilst learning and growing in a great team, this could be the right job for you.

As a Shift Leader, you will support in the running of the store – leading the team, giving great customer service and delivering the very best standards of coffee and food.

Ideally you will have some experience as a Supervisor or Team Leader – but if you haven’t got that don’t worry, we’d still love to hear from you.

What you can expect:

  1. Brilliant training – you don’t need experience to join us as a barista
  2. The opportunity to grow your career and develop personally and professionally
  3. Unlimited free handmade drinks and up to 75% off food and packaged drinks when you’re on shift
  4. 50% off all handmade drinks and 40% off everything else when you’re off shift
  5. Recommend A Friend Scheme, giving you the chance to earn up to £750 if you refer new people to join the team
  6. Length of service recognition
  7. Access to our benefits platform, with hundreds of discounts, rewards and offers

Why choose us?

When you join us, you’re joining a family - whether that’s your team, the regular customers of your café, or the local community. At the same time as giving fantastic service you’ll have loads of fun along the way - maybe a pizza night, a Caffe Nero Club party or even at the Barista of the Year event. There’s something for everyone.


Our Shift Leaders in this location earn £10.65 per hour.


If you have a great attitude, bags of energy and love interacting with customers then we’d love to hear from you!


At Caffe Nero you really can be you, with us.

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