Shift Leader

Caffe Nero Chislehurst; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Shift Leader who thrives in a vibrant team environment. This role offers the chance to provide exceptional customer service while leading a dedicated team. Enjoy fantastic training and the opportunity to grow both personally and professionally. With unlimited free drinks and generous discounts, this position is perfect for those who love to engage with customers and make a difference in their day. Join a family-oriented workplace where fun and community spirit are at the heart of everything we do.

Benefits

Unlimited free handmade drinks

75% off food and packaged drinks on shift

50% off handmade drinks off shift

40% off everything else off shift

Recommend A Friend Scheme

Length of service recognition

Access to benefits platform with discounts

Qualifications

• Experience as a Supervisor or Team Leader is preferred but not required.
• Great attitude and energy are essential.

Responsibilities

• Support the running of the store and lead the team.
• Deliver excellent customer service and maintain high standards.

Skills

Customer Service

Team Leadership

Communication Skills

Job description

Shift Leader at Caffe Nero

At Caffe Nero, it's our people that make us different. If you pride yourself on keeping customers happy through fantastic service, whilst learning and growing in a great team, this could be the right job for you.

As a Shift Leader, you will support in the running of the store – leading the team, giving great customer service and delivering the very best standards of coffee and food.

Ideally, you will have some experience as a Supervisor or Team Leader – but if you haven’t got that don’t worry, we’d still love to hear from you.

What you can expect:

1. Brilliant training – you don’t need experience to join us as a barista
2. The opportunity to grow your career and develop personally and professionally
3. Unlimited free handmade drinks and up to 75% off food and packaged drinks when you’re on shift
4. 50% off all handmade drinks and 40% off everything else when you’re off shift
5. Recommend A Friend Scheme, giving you the chance to earn up to £750 if you refer new people to join the team
6. Length of service recognition
7. Access to our benefits platform, with hundreds of discounts, rewards and offers

Why choose us?
When you join us, you’re joining a family - whether that’s your team, the regular customers of your café, or the local community. At the same time as giving fantastic service you’ll have loads of fun along the way - maybe a pizza night, a Caffe Nero Club party or even at the Barista of the Year event. There’s something for everyone.

Our Shift Leaders in this location earn £10.52 per hour.

If you have a great attitude, bags of energy and love interacting with customers then we’d love to hear from you!

At Caffe Nero you really can be you, with us.