Shift Leader

Turtle Bay; Cheltenham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A vibrant Caribbean restaurant in Cheltenham is seeking a Shift Leader to join their team. As a Shift Leader, you will support and develop your team while delivering exceptional Caribbean experiences. This role offers industry-leading training, opportunities for fast progression, and fantastic team benefits including discounts and incentives. If you're passionate about hospitality and creating memorable moments, apply now!

Benefits

Tronc tips

Fast progression opportunities

Unlimited soft drinks

Subsidized team food

70% discount for you and friends

Access to wages before payday

Referral bonus scheme

Team socials and events

Exclusive discounts from retailers

Loyalty bonuses

Enhanced maternity pay

24-hour employee helpline

Qualifications

• Experience leading teams and supporting their development.
• Ability to manage stock and recruitment processes.
• Strong communication and interpersonal skills.

Responsibilities

• Lead by example and develop team skills.
• Conduct team check-ins and pre-shift briefs.
• Create magical Caribbean experiences for guests.

Skills

Leadership

Stock management

Recruitment

Team management

Job description

Shift Leader - Cheltenham

We’re looking for a Shift Leader to join our Turtle Bay team.

Our Shift Leaders are amazing hosts, entertainers, and guest-experts. They lead by example and support our teams to develop their skills and deliver magical Caribbean experiences!

As a Shift Leader, you’ll receive industry-leading training and support to develop your management skills. You’ll gain experience in stock management, recruitment, team check-ins, and holding pre-shift briefs, all while having fun and creating the magic of the Caribbean for our guests!

Our Team Leader benefits include:

• Tronc tips
• Fast progression and endless opportunities for advancement
• Unlimited soft drinks on shift
• Subsidized team food menu to experience a taste of the Caribbean on every shift
• 70% discount at our restaurants for you and up to 6 friends
• Access to wages before payday with Hastee Pay
• Turtle Talent referral bonus scheme – up to £1,000 bonus for successful referrals!
• Flexible working hours & student-friendly roles
• Team socials and events, including our annual Bay Rocks festival with free cocktails, street food, and headline acts
• Regular team incentives and rewards
• Exclusive discounts from hundreds of retailers
• Loyalty bonuses – £100 for every year you work with us
• Enhanced maternity pay
• 24-hour employee helpline
• Wellbeing Champions in each restaurant to support our teams

Our Philosophy:

At Turtle Bay, we believe food and drink are just ingredients. We’re in the business of ‘Making People Happy!’ Our goal is to be the best place for a “Caribbean Good Time”.

The Caribbean is one of the most diverse regions in the world, filled with cultural celebration. We embrace Caribbean culture—music, food, drinks, and relaxed vibes—to deliver a magical experience for our guests.

Find out more at Turtle Bay Careers - Turtle Bay UK