Shift leader

Turtle Bay; Cardiff; On-site; GBP 25,000 - 30,000; Full time

Job summary

A Caribbean kitchen and beach bar is seeking a warm and guest-focused Shift Leader in Cardiff. This role involves supporting the management team, running lively shifts, and fostering a positive atmosphere. Ideal candidates are confident and calm under pressure. Opportunities for training, progression, and team discounts available.

Benefits

Great pay, Tronc

70% discount for you and friends

Team events and recognition

Mental Health First Aid training

Loyalty bonuses

Qualifications

• Confident and full of energy.
• Ability to support new team members.
• Experience in leading shifts.

Responsibilities

• Run smooth, lively shifts.
• Set the tone for your team on the floor.
• Support the management team.

Skills

Hands-on leadership

Team support

Calm under pressure

Job description

Shift Leader – Cardiff

We're on the lookout for a warm, hands-on and guest-focused Shift Leader to join our team at Turtle Bay in Cardiff.

Who We Are

Turtle Bay is all about embracing the carefree, island way of life. We’re a Caribbean kitchen and beach bar where the food, drink and music flow from morning ‘til night.

We welcome everyone. Whether it’s coffee, cocktails, a cold beer or a plate of flavour-packed cutters – our team knows just what’s needed. Every day, we serve up the magic and warmth of the Caribbean to make people feel relaxed and right at home.

We’re here to bring people together. Where strangers become friends and the bartender knows your name. Where lunch drifts into sundowners and good vibes last all day.

What We’re All About

We live by the spirit of One Love – celebrating individuality and welcoming everyone just as they are. We’re inspired by Caribbean culture – the food, the drink, the music and those laid-back island vibes.

Our Rewards

• Great pay, Tronc and excellent rewards
• Various team events and monthly recognition
• ‘Bay Rocks’ festival – past headliners include Chase & Status, General Levy and Fat Tony
• Progression and training opportunities to develop into management roles
• Apprenticeship opportunities – gain Level 3 Hospitality Supervisor qualifications with our support
• Enhanced family leave pay
• 70% discount for you and up to 6 friends at any Turtle Bay
• Team discounts from hundreds of retailers
• Access to Help @ Hand – offering GP services, mental health support, physio and more for you and your family
• Mental Health First Aid training and 24-hour Employee Assistance Programme
• Loyalty bonuses and referral schemes

About the Role

As a Shift Leader at Turtle Bay, you’ll be supporting the management team by running smooth, lively shifts and setting the tone for your team on the floor.

You’re the kind of person who’s confident, full of energy and calm under pressure. You’ll be a hands-on leader who brings people together, supports new team members, and helps create those feel-good vibes that keep our guests coming back.

It’s the perfect role for someone who’s ready to take the next step in their career. Whether it’s learning how to lead a section, support with team coaching or grow into an Assistant Manager role, we’ve got the training, mentoring and support to help you get there.

Next Steps…

Hit the apply button, upload your CV and answer a couple of quick questions. One of our friendly Talent Acquisition Team will be in touch soon.

Find out more - Turtle Bay Careers - Turtle Bay UK