Shift leader

Turtle Bay; Birmingham, West Midlands Combined Authority, Metropolitan Borough of Solihull; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a dynamic Shift Leader to join their vibrant team. This role offers the chance to lead and inspire a team while delivering unforgettable Caribbean experiences to guests. You will receive top-notch training and support to enhance your management skills, alongside exciting perks like flexible hours and generous discounts. Join a company that values cultural celebration and teamwork, and be part of a fun, energetic environment where you can grow your career and enjoy the magic of the Caribbean every day.

Benefits

Weekly pay – every Friday!

Tronc tips

Industry-leading floor training

70% discount at restaurants

Access to wages before payday

Flexible working hours

Team socials and events

Loyalty bonuses

Enhanced maternity pay

24-hour employee helpline

Qualifications

• Ability to lead and motivate a team effectively.
• Experience in managing stock and recruitment processes.

Responsibilities

• Lead by example and support teams in delivering excellent service.
• Conduct team check-ins and pre-shift briefs to ensure smooth operations.

Skills

Management Skills

Team Leadership

Recruitment

Customer Service

Education

High School Diploma

Hospitality Management Degree

Job description

Shift leader – Solihull

We’re looking for a Shift leader to join our Turtle Bay Family.

Our Shift leaders are amazing hosts, entertainers, and guest-experts. They lead by example and support our teams to develop their skills and deliver magical Caribbean Good Times!

As a Shift leader, you’ll receive industry-leading training and support to develop your management skills. You’ll develop your skills in stock and management, recruitment, team check-ins, and holding pre-shift briefs whilst having fun and creating the magic of the Caribbean for our guests!

Our Shift leader benefits…

• Weekly pay – every Friday!
• Tronc tips
• Industry-leading floor training
• Fast progression and endless opportunities – and upwards!
• Unlimited soft drinks on shift
• Experience a taste of the Caribbean on every shift with our subsidized team food menu
• 70% discount at our restaurants for you and up to 6 friends
• Access to wages before payday with Hastee Pay
• Turtle Talent referral bonus scheme – up to £1,000 bonus for successful referrals!
• Flexible working hours & student-friendly roles
• Team socials and events – think HUGE company-wide parties! You’ll be invited to our annual Bay Rocks festival with lots of free cocktails, tasty street food, and headline acts
• Regular team incentives and rewards
• Exclusive team discounts from hundreds of retailers
• Loyalty bonuses - £100 for every year you work with us!
• Enhanced maternity pay
• 24-hour employee helpline
• Wellbeing Champions in each restaurant to support our teams

The Caribbean is one of the most diverse places in the world and it is filled with cultural celebration. At Turtle Bay, we embrace the culture of the Caribbean to deliver a magical experience for our guests, taking inspiration from the music, food, drink, and of course, those chilled-out vibes.