Shift Lead: Lead Fast-Paced Teams & Create Great Moments

Nando's UK & IRE; Stevenage; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Free food

Paid breaks

Team bonding

Career progression

Rewards platform

Sabbatical

Supportive environment

Job summary

Nando's UK & IRE is looking for a Shift Lead in Stevenage to help run brilliant shifts and support the team. You’ll lead a fast-paced crew, maintain service standards, and ensure every customer enjoys a Peri-Peri moment.

Bring frontline leadership, a customer-focused mindset, and a hunger to learn. In return, you’ll grow with a supportive, family-style team and have opportunities to advance into management.

Qualifications

• Experience leading or supervising a team in a fast-paced environment.
• Customer-obsessed approach with a love for delivering great moments.

Responsibilities

• Lead and motivate the team to run shifts smoothly.
• Resolve issues in the moment to ensure service quality.
• Ensure the customer journey is excellent on every shift across channels.

Skills

Leadership experience

People management

Customer service

Job description

Nando's UK & IRE is looking for a Shift Lead in Stevenage to help run brilliant shifts and support the team. You’ll lead a fast-paced crew, maintain service standards, and ensure every customer enjoys a Peri-Peri moment.

Bring frontline leadership, a customer-focused mindset, and a hunger to learn. In return, you’ll grow with a supportive, family-style team and have opportunities to advance into management.