Shift Lead: Lead a Fast-Paced, Customer-Obsessed Team

Nando's UK & IRE; Hemel Hempstead; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

4-week sabbatical after 5 years

Free food at work

Paid breaks

Team bonding

Career growth opportunities

Rewards platform access

Family-style environment

Job summary

Nando's UK & IRE is seeking a Shift Lead in Hemel Hempstead to help run brilliant shifts and support the team in delivering great PERi-PERi moments.

You'll lead a fast-paced crew, motivate colleagues, and ensure guest satisfaction across all service channels while building your leadership journey within a welcoming, family‑style environment. The role offers benefits and clear pathways into management, with paid breaks and opportunities to grow.

Qualifications

• Experience leading or supervising a team in a fast-paced environment.
• Customer-obsessed approach with a love for delivering PERi-PERi moments every time.
• Confident in leading people and solving problems on the spot.
• Willingness to learn, grow and take on more responsibility.
• Ability to create a fun and inclusive environment for growth.
• Commitment to delivering the Nando’s customer journey brilliantly on every shift, across all channels.

Responsibilities

• Support to run brilliant shifts and lead the team.
• Ensure an exceptional guest experience every time.
• Develop leadership skills and take on more responsibility.

Skills

Leadership

Team supervision

Customer focus

Problem solving

Energetic

Job description

Nando's UK & IRE is seeking a Shift Lead in Hemel Hempstead to help run brilliant shifts and support the team in delivering great PERi-PERi moments.

You'll lead a fast-paced crew, motivate colleagues, and ensure guest satisfaction across all service channels while building your leadership journey within a welcoming, family‑style environment. The role offers benefits and clear pathways into management, with paid breaks and opportunities to grow.