Shift Lead — Lead a Fun, Fast-Paced Team & Grow

Nando's UK & IRE; Holloway; On-site; GBP 19,000 - 23,000; Full time

Job summary

Nando's UK & IRE is seeking a proactive Shift Lead in Holloway to manage busy service periods and support smooth shift execution.

You’ll lead a team, drive great PERi‑PERi moments, and ensure every guest enjoys a warm, fast, and friendly experience while upholding the brand values.

If you bring leadership energy, a customer‑obsessed mindset, and a passion for training others, this role starts your journey towards management.

Qualifications

• Pride, passion and drive to support, motivate and engage the team.
• Customer-obsessed approach and delivering great experiences.
• Experience leading or supervising a team in fast-paced settings.
• Confident in leading people and solving problems on the spot.
• Willingness to learn, grow and take on more responsibility.
• Creates a fun, inclusive environment where team can thrive.
• Commitment to delivering a brilliant customer journey across channels.

Responsibilities

• Lead and support shift operations to run brilliant shifts.
• Motivate and engage the team throughout busy service periods.
• Ensure excellent customer experiences across all channels.

Skills

Team leadership

Customer focus

Problem solving

Communication

Positive energy

Staff motivation

Job description

Nando's UK & IRE is seeking a proactive Shift Lead in Holloway to manage busy service periods and support smooth shift execution.

You’ll lead a team, drive great PERi‑PERi moments, and ensure every guest enjoys a warm, fast, and friendly experience while upholding the brand values.

If you bring leadership energy, a customer‑obsessed mindset, and a passion for training others, this role starts your journey towards management.