Shift Lead: Fast-Paced Restaurant Coach

APPLEGREEN USA CENTRAL SERVICES LLC; Elgin; On-site; GBP 31,000 - 38,000; Full time

Job summary

APPLEGREEN USA CENTRAL SERVICES LLC is seeking a Shift Lead for a Burger King location in South Carolina. The role supports the GM and AGM in managing daily operations during shifts, overseeing Crew Members, and ensuring fast, friendly service within brand standards.

The ideal candidate will have strong communication, leadership, and time-management skills, plus prior supervisory and customer-service experience.

Qualifications

• Excellent verbal and written communication skills.
• Excellent interpersonal, leadership, and organizational skills.
• Excellent time management and ability to work across all shifts.
• High school diploma or equivalent required.
• Experience providing outstanding customer service.
• Previous supervisory experience required.

Responsibilities

• Directs efficient and accurate preparation and sale of products for prompt delivery within speed guidelines.
• Reviews restaurant results to identify successes and areas for improvement.
• Ensures restaurant upholds operational and brand standards.
• Motivates and directs Team Members to exceed guest expectations with accurate, fast, friendly service in clean surroundings.
• Provides coaching and feedback to Team Members; performs duties of Crew Member when necessary.

Skills

Communication

Leadership

Time management

Customer service

Team motivation

Education

High school diploma or equivalent

Job description

APPLEGREEN USA CENTRAL SERVICES LLC is seeking a Shift Lead for a Burger King location in South Carolina. The role supports the GM and AGM in managing daily operations during shifts, overseeing Crew Members, and ensuring fast, friendly service within brand standards.

The ideal candidate will have strong communication, leadership, and time-management skills, plus prior supervisory and customer-service experience.