Shift Lead: Energize Fast-Paced Team & PERi-PERi Moments

Nando’s Group; Cardiff; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

4-week paid sabbatical after every 5Y

Free food at work and a tasty discount

Paid breaks

Team bonding opportunities throughout

Career growth paths into management

Rewards platform with discounts

Supportive, family-style environment

Job summary

Nando's Group in the United Kingdom is seeking a proactive Shift Lead to drive great service and smooth operations across busy periods. You’ll lead a team, support teammates, and ensure PERi-PERi moments are delivered with energy and care.

As a key link on each shift, you’ll train colleagues, resolve issues quickly, and help create a fun, inclusive environment that keeps guests coming back. This role suits energetic people who love fast-paced hospitality and leading by example.

Qualifications

• Experience leading or supervising a team in a fast-paced environment.
• Strong customer service focus with a can-do attitude.
• Ability to resolve issues quickly and maintain team morale.
• Willingness to train and develop junior staff.

Responsibilities

• Lead and supervise shifts to ensure smooth operation.
• Deliver high-quality PERi-PERi moments for every guest.
• Support team development and maintain a positive, inclusive work environment.

Skills

Leadership

Team supervision

Customer service

Problem solving

Communication

Job description

Nando's Group in the United Kingdom is seeking a proactive Shift Lead to drive great service and smooth operations across busy periods. You’ll lead a team, support teammates, and ensure PERi-PERi moments are delivered with energy and care.

As a key link on each shift, you’ll train colleagues, resolve issues quickly, and help create a fun, inclusive environment that keeps guests coming back. This role suits energetic people who love fast-paced hospitality and leading by example.