Shift Lead: Energize Teams & Deliver PERi-PERi Moments

Nando’s Group; Bradford; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

4-week sabbatical after every 5 years

Free staff meals and discounts

Paid breaks

Team bonding events

Career progression into management

Job summary

Nando’s Group is looking for a Shift Lead in the United Kingdom to help run Branded shifts with energy and a customer-first mindset. You will lead a team, ensure smooth service, and deliver PERi-PERi moments that create memorable guest experiences on every shift.

The role focuses on supervising staff, motivating teammates, and solving issues quickly to keep operations running and guests happy. This is a hands-on leadership position within a fast-paced, people-first environment.

Qualifications

• Experience leading or supervising a team in a fast-paced environment.
• Customer-obsessed approach and delivering PERi-PERi moments.
• Confident in leading people and solving problems on the fly.
• Willingness to learn and take on more responsibility.

Responsibilities

• Lead and supervise shifts to ensure smooth operations.
• Motivate and support team to deliver PERi-PERi moments.
• Ensure a positive, inclusive environment for all staff and customers.
• Communicate effectively across channels to deliver excellent service.

Skills

Leadership

Customer focus

Team supervision

Problem solving

Job description

Nando’s Group is looking for a Shift Lead in the United Kingdom to help run Branded shifts with energy and a customer-first mindset. You will lead a team, ensure smooth service, and deliver PERi-PERi moments that create memorable guest experiences on every shift.

The role focuses on supervising staff, motivating teammates, and solving issues quickly to keep operations running and guests happy. This is a hands-on leadership position within a fast-paced, people-first environment.