Shift Engineer

JLL; Greater London; On-site; GBP 42,000 - 56,000; Full time

Job summary

JLL is seeking a Shift Technician (Electrical or Mechanical) in London at Bishopsgate to maintain and operate the facility’s MEP services under the Client GRP. You’ll deliver day-to-day maintenance, support testing and handover, and ensure safety compliance in a fast-paced, technology-driven environment.

You’ll use CMMS/CAFM tools, monitor BMS and IoT systems, and collaborate with the Technical Operations Manager to drive efficiency and reliability across critical infrastructure.

Qualifications

• 5 years’ multi-skilled building services maintenance experience
• Experience with CMMS/CAFM systems and asset lifecycle tracking
• Experience supporting testing, commissioning and handover of building services
• Ability to perform risk assessments and comply with health & safety regulations
• Knowledge of BMS, IoT controls and smart building tech

Responsibilities

• Maintain and operate building MEP services per GRP requirements
• Record planned and reactive maintenance in the CMMS with detailed logs
• Assist commissioning and handover of new building services
• Conduct risk assessments and ensure permits to work compliance
• Monitor and optimize Building Management Systems and IoT controls
• Perform small-scale electrical and mechanical installations and repairs
• Collaborate with Tech Ops Manager and stakeholders to improve operations
• Identify improvements and cost-saving opportunities
• Foster strong client relationships and craftsmanship

Skills

Client relationships

Microsoft Office

Slack

workload prioritisation

Team player

Communication

Initiative

Ownership

CMMS/CAFM

Problem solving

Education

Trade Qualification in Electrical or Mechanical Maintenance

NVQ Level 3 Electrical Installation (City & Guilds 2357)

Inspection and Testing Certification (2391/2394/2395)

NVQ Level 3 Plumbing and Domestic Heating

NVQ Level 3 Refrigeration, Air Conditioning and Heat Pump Systems (+ F-Gas)

Tools

CMMS/CAFM software

Slack

Microsoft Office

Job description

Shift Technician (Electrical or Mechanical Discipline)

Exciting opportunity to join JLL supporting one of our fastest growing clients in the global tech industry. Situated in the heart of London's Bishopsgate the successful candidate will be awarded a unique opportunity to work in one of the most technically advanced facilities in London, as a multi-skilled technician the role will be to effectively deliver the day-to-day maintenance and operations of the facilities plant and building MEP services in accordance with the Client Global Reliability programme (GRP).

Essential Duties, Responsibilities & Accountabilities

• Ensure the site is operated in accordance with local legislation, Site SOPs, and GRP requirements in liaison with the Technical Operations Manager.
• Execute and record all planned and reactive maintenance activities via the CMMS, ensuring meticulous records of repairs, parts used, and equipment history.
• Support the testing, commissioning, and handover of new building MEP services, providing technical feedback on findings as a competent person.
• Champion a safety-first culture by conducting risk assessments and adhering to permits to work, ensuring all tasks comply with Health & Safety regulations and building codes.
• Continuous monitoring and optimization of Building Management Systems (BMS), IoT-enabled controls, and smart technologies to improve efficiency and rectify environmental deviations.
• Perform small-scale installations, fabric maintenance, and repairs for Electrical and Mechanical plant, including light fixtures, door hardware, and plumbing fittings.
• Utilize Slack for real-time collaboration, incident reporting, and coordination within the Salesforce account to maintain building integrity and safety.
• Proactively identify operational improvements and cost-saving initiatives in support of the Technical Operations Manager, while escalating urgent issues promptly.
• Build and maintain strong professional working relationships with colleagues and stakeholders to ensure high-quality craftsmanship and service delivery.

Additional Duties & Responsibilities Assisting the JLL Engineering Team with technical tasks and site-specific performance requirements.

• Able to work shifts on occasions out of hours.
• Subject to on call rota out of hours if required.

Health and Safety

All staff are required to fulfil their legal duty to take reasonable care for the health and safety of themselves and others who may be affected by their acts and omissions, and to follow all guidance and instructions given in this respect. Further details regarding Health & Safety responsibilities are set out in the Health & Safety Policy.

Experience

Minimum of 5 years’ experience in a Multi Skilled Building Services Maintenance Contracting Environment.

Skills

• Ability to build and maintain strong Client relationships.
• Intermediate Microsoft Office experience (Excel, Word, Outlook, Teams, One Drive, Google Drive/Sheets) and proficiency in modern collaboration platforms like Slack.
• Ability to prioritise your own individual workload.
• Team player, hard worker, good interpersonal skills, ability to communicate well in both oral and written reports.
• Ability to display initiative, confidence, and professionalism in all dealings.
• Ability to take ownership, and passion to win, and a growth mindset.
• High level of proficiency with CAFM/CMMS software for tracking asset lifecycles and maintenance history.
• Customer-centric problem-solving approach, ensuring minimal disruption to client operations during technical interventions.

Competencies

The core support team competencies framework for this position are:

• Health, Safety Environmental – effectively adheres to HSE aspects within the business, ensuring compliance and welfare of yourself and your colleagues.
• Proven self-starter that consistently delivers to outcome specifications.
• Focused on continuous growth – Focus on their own professional development and learning.
• Interpersonal Skills -Excellent interpersonal skills with ability to network at all department levels, team player with proven problem-solving skills.
• Self-Drive – Driven to meet deliverables of the role, manage time effectively.
• Drive For Excellence – performs activities to ensure high standards are achieved in all areas of their role.
• Communication – communicates clearly and concisely, impressing others and ensuring understanding of all relevant information in all circumstances.
• Risk Management – effectively supports risk management and ensures that the interests of the business, others and self are protected.
• Customer Awareness – effectively maintains relationships in the operational chain, responsive to the needs of the customer, aims to deliver customer satisfaction.

Shift Pattern

• 4 week Rotating
• 7am-4pm & 10am-7pm With one Sat per month @ 7am -4pm

Qualifications

One, ideally two disciplines of the following:

• Trade Qualification in Electrical or Mechanical Maintenance
• Level 3 NVQ Diploma in Electrical Installation (City & Guilds 2357)
• Inspection and Testing Certification (City & Guilds 2391 or 2394/2395)
• Level 3 NVQ in Plumbing and Domestic Heating
• Level 3 NVQ in Refrigeration, Air Conditioning and Heat Pump Systems (+ F-Gas)

Preferrable

• Knowledge of and promotion of emerging IoT or Smart building control technologies.
• 18th Edition Wiring Regulations (BS7671-2018) (Discipline Dependent)
• IOSH qualification