Shift Engineer

Novotel & ibis Balikpapan; Greater London; On-site; GBP 40,000 - 62,000; Full time

Benefits offered by this job

Health cash plan

Hotel discounts across group

Referral bonus

Team events and recognition

Job summary

Delano London is seeking an exceptional Shift Engineer to join its pre-opening team. The role involves ensuring safe and efficient operation of engineering systems, responding promptly to maintenance, and maintaining guest rooms, public areas and plant rooms to the highest standards.

You will carry out planned and reactive maintenance, diagnose faults, monitor HVAC and BMS, and support statutory inspections while coordinating with other departments and contractors to minimise guest disruption.

Qualifications

• Recognised electrical, mechanical or building-services qualification.
• Strong practical fault-finding skills.
• Good knowledge of electrical, mechanical, HVAC and plumbing systems.
• Experience with PPM and reactive maintenance.
• Understanding of health & safety and statutory compliance.
• Excellent communication skills and calm problem-solving approach.
• Ability to work independently while also being a team member.
• Customer-service mindset; Legionella/water hygiene qualifications advantageous.

Responsibilities

• Carry out planned preventative and reactive maintenance across the hotel.
• Respond promptly to guest room and operational maintenance requests.
• Diagnose and rectify mechanical, electrical, plumbing and building-services faults.
• Monitor HVAC, heating, hot water, pumps, electrical systems and BMS.
• Carry out regular plantroom and building inspections.
• Identify potential failures and report defects before they become issues.
• Complete engineering rounds and record findings accurately.
• Maintain engineering logs, PPM records and maintenance-management-system information.
• Support statutory inspections and compliance activities.
• Assist with fire alarm, emergency lighting, fire door and life-safety checks as required.
• Inspect guest facilities including DDA pull cords, baby-changing units and safety equipment.
• Safely isolate equipment and systems when undertaking maintenance.
• Work safely in RAMS-compliant procedures and hotel procedures.
• Supervise contractors when required and ensure work meets standards.
• Respond to engineering emergencies and minimise guest disruption.
• Maintain a clean, organised and professional engineering environment.
• Support energy and water-saving initiatives and inter-department communication.
• Collaborate with Front Office, Housekeeping, F&B, Security and others.
• Participate in the engineering shift rota and on-call arrangements.

Skills

Electrical qualification

Mechanical knowledge

HVAC knowledge

PPM experience

Health & safety knowledge

Communication skills

Teamwork

Water hygiene awareness

Education

Electrical or building-services qualification

Job description

Company Description

Opening in late 2026, Delano London brings the spirit and celebrated heritage of the iconic Delano Miami Beach to London, reimagined for a new generation. Set overlooking Kensington Gardens, the hotel will feature 67 rooms and suites, Lana Lusa, the legendary Rose Bar and Rose Lounge, alongside The Source wellness offering.

Delano is a place where personality, creativity and genuine connection come together. We value curiosity, individuality and a sense of fun, creating an environment where our people can be themselves while delivering thoughtful, intuitive and genuinely warm hospitality.

Delano London is part of Ennismore, a global collective of entrepreneurial, founder-built brands rooted in creativity, culture and community, and a joint venture with Accor.

Joining Delano London means being part of something from the very beginning. It is an opportunity to help shape the next chapter of an iconic brand, work alongside an ambitious and creative team and play a part in creating a hotel that feels distinctly Delano from day one.

Job Description

We are seeking an exceptional ShiftEngineer to join the pre-opening team of Delano London.

As our Shift Engineer, you will be responsible for the safe and efficient operation of the hotel's engineering systems and for responding promptly to maintenance requirements.

You will be a hands-on engineer, ensuring guest rooms, public areas, back-of-house areas and plant rooms are maintained to the highest standards.

Your key responsibilities will include:

• Carry out planned preventative and reactive maintenance across the hotel.
• Respond promptly to guest room and operational maintenance requests.
• Diagnose and rectify mechanical, electrical, plumbing and building-services faults.
• Monitor HVAC, heating, hot water, pumps, electrical systems and BMS.
• Carry out regular plantroom and building inspections.
• Identify potential failures and report defects before they become operational issues.
• Complete engineering rounds and record findings accurately.
• Maintain engineering logs, PPM records and maintenance-management-system information.
• Support statutory inspections and compliance activities.
• Assist with fire alarm, emergency lighting, fire door and life-safety checks as required.
• Inspect guest facilities including DDA pull cords, baby-changing units and other safety equipment.
• Safely isolate equipment and systems when undertaking maintenance.
• Work safely in accordance with RAMS, permits and hotel procedures.
• Supervise contractors when required and ensure work is completed to the required standard.
• Respond to engineering emergencies and minimise disruption to guests.
• Maintain a clean, organised and professional engineering environment.
• Support energy and water-saving initiatives.
• Communicate effectively with Front Office, Housekeeping, Food & Beverage, Security and other departments.
• Participate in the engineering shift rota and emergency/on-call arrangements.

Qualifications

What we’re looking for...

• A recognised electrical, mechanical or building-services qualification.
• Strong practical fault-finding skills.
• Good knowledge of electrical, mechanical, HVAC and plumbing systems.
• Experience with PPM and reactive maintenance.
• A good understanding of health & safety and statutory compliance.
• Excellent communication skills.
• A calm and professional approach when dealing with urgent problems.
• The ability to work independently while also being an effective team member.
• A strong customer-service mindset.
• Water hygiene/Legionella, electrical qualifications, IOSH or other relevant qualifications would be advantageous.

What’s in it for you…

• The opportunity to launch Delano London and help establish a first-class Engineering function in the hotel from day one.
• Join an innovative, fast-growing, international group that's committed to not just building new hotels but building a global brand, offering plenty of opportunity for learning & development.
• A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing.
• Excellent discounts off hotels across the world within both the Ennismore and Accor portfolios.
• Referral bonus for successful new team member recommendations.
• Monthly team recognition, regular team events and biannual team parties.

Additional Information

Why Delano London?

Be part of the team bringing an iconic brand into its next chapter. At Delano London, personality counts, ideas are welcomed and everyone plays a part in creating something memorable. We work hard, make it fun and look out for one another, with opportunities to learn, grow and build meaningful relationships across Delano, Ennismore and Accor.

Alongside a supportive and creative team culture, you’ll have access to a range of colleague benefits, hotel stays and experiences across the wider group, and the opportunity to work within a global community of distinctive lifestyle and hospitality brands.