Shift Engineer

JLL; Greater London; On-site; GBP 42,000 - 62,000; Full time

Job summary

JLL Workplace Management in London, Kensington Olympia, seeks a Shift Engineer to deliver high standard of PPM and reactive maintenance within critical facility operations, aiming for 100% uptime.

You will operate all facility systems, manage MEP assets, supervise subcontractors, and work with cross-functional teams. The role requires relevant qualifications and a proactive health and safety focus. This on-site position offers opportunities within a leading facilities management team.

Qualifications

• Apprenticeship in building services or equivalent experience.
• Electrical engineering qualification.
• Experience with building management systems (BMS).
• Strong communication and documentation skills.
• Ability to lead a small team of technicians.

Responsibilities

• Operate facility systems to ensure uptime and efficiency.
• Deliver preventive and reactive maintenance on MEP assets.
• Monitor utilities and report energy savings.
• Supervise subcontractors and coordinate with stakeholders.
• Ensure safety standards and compliance with health & safety.
• Maintain accurate PPM records and asset data.
• Respond to on-call emergencies as required.

Skills

Apprenticeship in Building Services

Electrical engineering qualification

Building Management Systems (BMS)

Excellent communication skills

Team leadership

Problem-solving

Report writing

On-site fault finding

Education

18th Edition IEE

C&G 2360 Parts 1 & 2 or equivalent

C&G 2391 (Desirable)

C&G Mechanical Qualification

LV/HV Authorised Person

Tools

Building Management System (BMS)

Job description

Interfaces

Role Title

Shift Engineer

Job Family

Operations

Role Level

P2

Location

Kensington Olympia

Reports To

Shift Leader

Interfaces

Internal: Operations, Procurement, Finance, Health & Safety, Leadership Team

External: Subcontractors, Customers, Paying Clients

Company

If you're looking to step up your career, JLL Workplace Management is the perfect professional home. At JLL, you'll have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game-changing workplace and facilities management initiatives. You'll also make long-lasting professional connections through sharing different perspectives, and you'll be inspired by the best. We're focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL Workplace Management!

Role Purpose

The Shift Engineer reports directly to the Shift Leder. This role is accountable for delivering high standard of PPM & Reactive maintenance within critical facility operations with 100% uptime standards.

Technical Operations & Systems Management

• Operate all facility systems competently, effectively and efficiently
• Deliver maintenance of building systems including MEP & Fabric assets
• Ensure compliance & statutory tasks are completed on time
• Monitor utilities usage and report abnormalities or energy savings to client
• Support in identifying onsite critical spares including site stock register and monthly auditing. Update asset database accuracy and updates within the CAFM System
• Provide emergency engineering relief cover
• Own the delivery of PPM and reactive tasks, ensuring reporting shows positive
• Identification of critical plant and materials required to keep the client’s plant functioning effectively
• Supervise sub-contractors through planned and reactive maintenance, reporting on findings and driving forward solutions with the client
• Ensure Plant areas, workshops, stores, changing and rest areas etc. are kept to the highest level of housekeeping driving standards through the team
• Participate alongside team members on Event Days, attendance may be required outside of business hours, this may also be required depending on event criticality
• Coordinate with key stakeholders across the Event’s planning teams in addition to the FM team, building solid relationships and trust to be the ‘trusted partner’ in respect of MEP & Fabric

Client & Stakeholder Management

• Work closely with Account Team to achieve 100% Critical Facilities uptime
• Attend operations meetings and client meetings as requested
• Support projects, contractors, and planned/reactive MEP & F works
• Ensure immediate notification of critical equipment issues with relevant reports and recommendations

Reporting & Documentation

• Ensure team are providing accurate and complete details on their PPM tasks
• Ensure accurate information is supplied for client and internal reporting
• Support in compiling detail feeding into the engineering risk register
• Report back to management on critical systems availability and asset reliability
• Handle critical incident (2-2-2) and near miss reporting with after-action reviews. Provide technical reports and improvement recommendations as required
• Manage debit and WIP review and updates.

Health & Safety Leadership

• Proactively promote "Safety First" culture in line with JLL Cardinal Rules of Safety.
• Ensure safe, professional and conscientious conduct of all Personnel
• Drive Health and Safety culture throughout the team
• Apply knowledge of safe systems of work and compliance requirements.

Additional Duties

• Communicate and implement technical/legislative updates effectively
• Participate actively in site escalation processes including on-call emergency response
• Provide ONWH support for critical works when required
• Become familiar with REM contract administrative requirements and JLL processes.

Essential Qualifications And Requirements

Skills

• Approved apprenticeship or appropriate experience within Building Services
• Excellent communication skills and the ability to deal with staff and Customers
• Formal qualification in electrical engineering
• Experience as an end user of a Building Management Systems
• Intermediate computer literacy using Windows Office applications
• Self-motivated and able to work on own initiative as well as part of a team
• Excellent numeracy and literacy skills, with experience of report writing

Qualifications

• 18th Edition IEE: Wiring & Installation
• Previously LV/HV Authorised Person
• C&G 2360 Parts 1 and 2 or equivalent
• C&G 2391 - Desirable
• C&G Mechanical Qualification

Personal Attributes

• Reliable and conscientious
• Pro-active in achieving the highest standard of operation
• Must be enthusiastic to deliver a good service to the Customer
• Ability to lead, motivate and direct a small team of technicians/operatives
• Well-presented and approachable manner
• Confidence and commitment to providing a high quality, professional service
• Ability to develop a good understanding of the customers’ business requirements
• Good written and verbal communication skills
• Ability to prioritise work tasks
• Adaptable and flexible in approach to work required
• Effective problem-solving skills
• Ability to remain calm under pressure
• Reliable
• Detail conscious