Sheltered Housing Scheme Manager

BDS (Northern) Limited; Harlow; On-site; GBP 20,000 - 24,000; Full time

Job summary

A leading housing association is seeking a Supported Housing Advisor in Harlow. This role involves providing housing management services, conducting welfare checks, and ensuring property conditions for residents aged 55 and over. Ideal candidates should have experience in similar management roles and strong communication skills.

Qualifications

• Experience in sheltered or supported housing settings.
• Strong understanding of tenant and housing management.
• Confident in conducting health and safety checks.

Responsibilities

• Conduct daily welfare checks on residents.
• Facilitate property lettings and tenant communication.
• Monitor tenant rent accounts and address arrears.

Skills

Communication

Tenant and Housing Management

Health and Safety Inspections

Job description

BDS are currently working with a leading housing association to recruit a Supported Housing Advisor to provide a housing management service within one of their sheltered services for the over 55s in the Harlow area.

Duties:

• Daily welfare checks to residents.
• Facilitate property lettings and tenant communication for smooth onboarding
• Conduct regular health and safety checks to ensure property conditions are well-maintained.
• Coordinate with external agencies and providers when necessary.
• Monitor tenant rent accounts, ensuring deadlines are met and addressing any arrears
• Act promptly on complaints regarding anti-social behaviour, escalating where needed.
• Report communal area repairs and maintain strong partnerships with external support agencies.

Criteria:

• The ideal candidate will have previous experience in a similar scheme management role, particularly within a sheltered or supported housing setting.
• Strong understanding of tenant and housing management, particularly for older adults
• Confident in conducting health and safety checks within residential environments
• Effective communicator, able to handle complaints and uphold tenancy agreements
• Experience working collaboratively with external agencies to support tenants' needs

Hours: 25 per week Monday to Friday

Pay: Circa 18.11ph PAYE

This is a fantastic opportunity to work directly with a leading housing association.

This is a temp ongoing position to start ASAP!

Please note; this role requires a full enhanced DBS Certificate dated in the previous 12 months.

Apply now for immediate consideration!