Sheltered Housing Officer

James Andrews Recruitment Solutions; Birmingham; On-site; GBP 30,000; Full time

Job summary

Une organisation caritative de renom à Birmingham recherche un Sheltered Housing Officer permanent pour gérer les allocations de propriétés et accompagner les nouveaux locataires. Ce rôle exige une solide expérience en gestion de logement et des compétences en communication pour assurer un environnement de vie positif.

Benefits

24 jours de congés annuels (plus jours fériés)

Assurance santé gratuite et assurance vie

Pension de retraite et travail flexible sur site

Stationnement gratuit sur place

Qualifications

• Expérience en gestion de logement et maintenance.
• Connaissances solides en droit du logement et système de prestations.
• Permis de conduire UK et accès à une voiture souhaités.

Responsibilities

• Gérer l'allocation et la location des propriétés.
• Supporter les nouveaux locataires dans la mise en place de leur location.
• Traiter les problèmes de comportement antisocial et promouvoir un environnement sécuritaire.

Skills

Housing management

Property maintenance

Housing law knowledge

Communication skills

IT skills

Job description

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We are currently partnering with a respected Charity organisation based in Birmingham, who are recruiting for a Sheltered Housing Officer to join their team on a permanent basis.

This is a full-time position, which is office and patch based, and has a salary of £30,000 per annum.

Duties will include (but are not limited to):

Managing the allocation and letting of properties, ensuring timely turnaround and meeting occupancy targets

Working with external stakeholders to maintain effective referral pathways for incoming residents

Supporting new tenants in setting up their tenancy, completing required documentation, and settling into their accommodation

Creating and managing tenancy agreements, ensuring residents understand their responsibilities

Monitoring and managing tenancy issues, including arrears, and taking appropriate action to resolve or terminate when necessary

Addressing anti-social behaviour and promoting a safe and peaceful living environment for all residents

Coordinating void property referrals and liaising with the Asset Management team to ensure properties are ready for re-letting

Monitoring and reporting on repairs and maintenance issues, ensuring timely completion and compliance with safety standards

Maintaining accurate, up-to-date digital records and producing written documentation and reports as required

Following safeguarding procedures, responding to resident concerns, and ensuring health and safety standards are upheld

Skills, knowledge and experience required:

Experience in housing management and property maintenance

Strong knowledge of housing law and benefit system

Ideally have experience supporting vulnerable or older tenants

Excellent communication, administrative, and IT skill

Full UK Driving Licence and access to a car

Rewards and Benefits:

24 days annual leave (plus bank holidays), increasing to 29 days after 5 years

Free health insurance and Life Assurance

Workplace pension and flexible on-site working

Free on-site car parking and good transport links

Working hours:

35 hours per week

Monday - Friday, 9am-5pm

Please note that you require recent experience to apply for this role.

James Andrews is acting as an employment agency and business in relation to this role.

At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

Don't forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.