Sheltered Housing Manager

Abbeyfield; Bradford; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established charity is seeking a dedicated General Manager to oversee multiple housing services. This rewarding role focuses on enhancing the lives of older residents while ensuring compliance with housing regulations. You will manage a small team, develop marketing strategies, and maintain high occupancy levels. With a commitment to staff development and community engagement, this position offers a unique opportunity to make a meaningful impact. Join a supportive organization that values your contributions and provides a pathway for professional growth.

Benefits

25 days annual leave

Career development opportunities

Medicash support

Employee Assistance Programme

Discounted gym membership

Refer-a-friend scheme

Occupational sick pay

Cycle-to-work scheme

Qualifications

• Experience in a sheltered housing or social care environment is essential.
• Strong staff management skills across multiple sites.
• Ability to manage budgets and secure sustainable income.

Responsibilities

• Manage groups of elderly residents and tenancy agreements.
• Maximize rental income and control staff costs.
• Ensure compliance with regulations and internal policies.

Skills

Experience in sheltered housing

Staff management

Budget management

Understanding of housing legislation

Customer service skills

Computer literacy (Microsoft Office)

Education

Qualification in sheltered housing or social care

Tools

Microsoft Office

Job description

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Base pay range

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Location: Covering three services Settle, Barnoldswick and Bradford

Abbeyfield Living Society is a charity committed to alleviating loneliness and isolation among older people. We create supportive, welcoming communities through our retirement apartments, sheltered housing, and care homes, where residents feel valued, empowered, and connected.

We have an exciting opportunity for someone looking for a rewarding role where they can make a real difference in the lives of older people.

The Role

• You’ll have responsibility for groups of elderly residents and managing the provision of tenancy agreements, ensuring a positive accommodation experience in a safe living environment. And you’ll be developing and implementing local marketing activities to promote your Houses to secure a high reputation in the community, developing relationships with referral agencies and key partners working in social care.
• You will need to maximise rental income, by ensuring high occupancy levels, and any resident debt is minimised. Equally, you will need to control staff costs by effective management of staff budgets, rotas and timesheets. Additionally, you’ll need to have an eye on other property related costs, such as utilities and consumables, in line with budget.
• Finally, you'll play a key part in ensuring that the Houses comply fully with all relevant regulations, internal Abbeyfield policies and processes, and that there is an effective internal audit programme to assure compliance.

About You

• You’ll need to have experience working in a sheltered housing, health or social care environment. And ideally, an appropriate qualification in sheltered housing and or social care would be an advantage, together with an understanding of relevant Housing legislation, assured shorthold tenancy management and landlord and tenant obligations.
• You will have experience of effectively managing staff. In each location you will have a small team of Housekeepers, Cooks and General Assistants reporting to you. In short, you’ll need to ensure that there are sufficient staff in the right places at the right time to ensure service provision.
• You must be able to manage customer expectations, by balancing the needs of residents with business need. And preferably, you will have a good understanding of health and social care strategies for older people.
• You’ll also have had experience managing budgets, particularly securing sustainable income and controlling costs. And given the team you’ll be managing across multiple sites, strong staff management skills are key. In short, you’ll know how to get the best from people.
• As you’d expect in a modern working environment, you will need to be computer literate, and proficient in the use of Microsoft Office (Outlook, Word, Excel).

Why Join Abbeyfield Living Society?

We’re committed to recognising and rewarding our team members. Working with us comes with a range of benefits, including:

• Annual Leave: 25 days, increasing to 28 days after 5 years of service, plus public holidays.
• Growth & Development: Comprehensive induction and career development opportunities.
• Competitive Pay: Benchmark-based and with progression opportunities.
• Health & Wellbeing: Medicash support, Employee Assistance Programme, and discounted gym membership.
• Financial Rewards: £500 refer-a-friend scheme, life assurance, and company pension.
• Exclusive Discounts: BenefitHub and Blue Light Card discounts for social care sector workers
• Additional Perks: Occupational sick pay, cycle-to-work scheme, and more.

Please note this role will require eligibility to work in the UK, two satisfactory employment references and a basic DBS check, the cost of which will be met by Abbeyfield. You may be asked to provide details regarding convictions; failure to disclose convictions may result in an offer of employment being revoked.

We reserve the right to close this vacancy early if we receive a sufficient number of applications. We encourage interested candidates to apply as soon as possible.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Health Care Provider

• Industries

  Housing and Community Development

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