Sheltered Housing Coordinator

BDS (Northern) Limited; London; On-site; Full time

Job summary

BDS (Northern) Limited is seeking a Sheltered Housing Manager for a retirement living service in Wimbledon. This full-time temporary role requires experience in housing management, strong communication skills, and a proactive approach to resident support and community engagement.

Qualifications

• Must be able to work on own initiative.
• Excellent customer service skills are essential.
• Previous housing experience preferred.

Responsibilities

• Providing daily communication and support plans for residents.
• Overseeing housing scheme operations and health checks.
• Maintaining strong links with the local community.

Skills

Customer service skills

Computer literate

Working on own initiative

Education

Housing experience

Experience working with older people

Job description

BDS is currently recruiting for a Sheltered Housing Manager for a retirement living service based in Wimbledon.

The ideal candidate will have experience in the following:

• Supported or retirement housing
• Liaising with external providers
• Assessing potential tenants
• Allocations

You will provide daily communication with residents, who live independently within the schemes. You will be responsible for assessing residents' daily needs, completing support plans, and signposting information, while liaising with in-house support workers to ensure a smooth service.

You will also report repairs, complete health and safety checks, and oversee the running of the scheme, delivering high-quality service at all times.

Managing voids and lettings, maintaining the scheme, and developing strong links within the local community are key aspects of the role.

Additionally, you will be responsible for resident engagement and involvement, promoting the scheme as a vital local resource.

This is a full-time position of 36 hours per week, working Monday to Friday. It is a temporary position with the potential to become permanent for the right candidate.

Rate of pay: GBP 15.49 per hour (PAYE), GBP 20.00 UMB.

The ideal candidate:

• Must be able to work on own initiative
• Must be computer literate
• Must be able to learn new systems easily
• Excellent customer service skills
• Previous housing experience preferred
• Previous experience working with older people preferred

Apply now for immediate consideration.