Sheltered Housing Advisor

Magna Housing Limited; Dorchester; On-site; GBP 24,000 - 30,000; Full time

Job summary

Magna Housing Limited is seeking a Sheltered Housing Advisor to manage housing schemes for older individuals. The role involves ensuring resident wellbeing, coordinating support services, and maintaining compliance. Ideal candidates will possess strong communication skills, experience in supported housing, and the ability to work independently.

Benefits

Company sick pay

Pension matched up to 8%

Learning and Development

Mileage reimbursement

Paid volunteering day

Wellbeing Portal

Employee health care cash plan

Discounts on entertainment and shopping

Competitive annual leave entitlement

Qualifications

• Experience in supported housing or a similar environment.
• Knowledge of Safeguarding and Customer Confidentiality.
• Ability to travel independently with a valid driving license.

Responsibilities

• Manage sheltered housing schemes and ensure resident wellbeing.
• Liaise with internal and external services for referrals.
• Handle compliance and associated paperwork.

Skills

Communication

Customer Focus

Record Keeping

Tools

ICT Skills

Job description

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• Home based with regular travel across Dorset.
• Role Type: Permanent
• The closing date for applications: 11.07.25 (Midday)

At Magna, our vision is to create great homes together. We have ambitious plans, and are seeking creative, aspirational, and talented people to join our fast paced, adaptable, and highly collaborative environment.

The role:

As a dedicated Sheltered Housing Advisor, you will play an essential role in managing sheltered housing schemes tailored for older individuals or those requiring support. You will ensure their wellbeing is at the heart of everything you do, making a positive impact on their lives. This role involves providing personalised attention and assistance, ensuring that each resident feels valued, supported, and secure in their living environment. You will work closely with other professional and external agencies to create a holistic support network, fostering a community where residents can thrive.

What you take care of:

• You will undertake weekly and monthly contact with all sheltered customersacross your allocated schemes.
• You will assist the lettings team in the viewings of new potential residents.
• You will liaise with both internal and external services, providing signposting /referral services where necessary.
• You will be responsible for managing all aspects of scheme management, compliance, and associated paperwork.
• A full Role Profile is attached to this advert.

What you need to be successful:

• Excellent communication skills are required, alongside experience of working in supported housing or a similar environment.
• Knowledge of Safeguarding, Equality, Diversityand Customer Confidentiality.
• You will be Customer focused with a desire to exceed customer expectations and deliver high levels of Service at all times, whilst adhering to regulations and Magna Values.
• You will be highly competent in maintaining accurate records with an excellent level of ICT skills.
• You must be able to travel independently to and from Magna sites on a regular basis – Access to a vehicle and a full driving licence is essential.

Applicants with transferable qualities are encouraged to apply

This post is subject to an enhanced level Disclosure and Barring Service (DBS)

We pride ourselves on providing an excellent working environment and great benefits. We look after those who work for us as we understand that without the commitment of our colleagues, we would not be able to provide the fantastic range of services to our customers.

We offer:

• Company sick pay.
• Pension matched up to 8%.
• Learning and Development.
• Mileage and Agile working.
• Paid day a year to volunteer.
• Wellbeing Portal and Colleague Voice.
• Rental / Stamp Duty Loan and Credit Union.
• Employee assistance & Health Care Cash Plan.
• Discounts on entertainment, high street shops and grocery shopping.
• Competitive annual leave entitlement, which increases progressively with the duration of your service over the first five years.

Our full range of benefit details can be viewed on our website under each vacancy.

For an informal discussion about this post, please contact: Dani Davies – Talent Acquisition Lead at:or by mobile: [phone]

To apply please visit our website www.magna.org.uk, select Careers Tab / Current Vacancies / Role, or follow the link attached to this advert.

Magna reserves the right to close the vacancy early should sufficient applications be received. We therefore highly recommend that you submit your application early.