Shelter Office Manager

The Salvation Army; East Hampshire; On-site; GBP 60,000 - 80,000; Full time

Job summary

A charitable organization is seeking an Office Manager to provide administrative support and manage office operations. Key responsibilities include greeting visitors, assisting with scheduling, and communicating with residents and caseworkers. Candidates should have a Bachelor’s degree or equivalent experience and strong organizational skills. Fluency in Spanish is highly desirable. This role offers a meaningful opportunity to contribute to the community.

Benefits

Generous paid time off

Employer funded pension plan

Comprehensive health care coverage

Flexible spending accounts

Tuition assistance program

Qualifications

• Must treat people with dignity, respect, compassion, and integrity.
• Must possess a valid driver's license and a safe driving record.
• Must complete child protection clearances as required.

Responsibilities

• Greet visitors and provide administrative support.
• Schedule meetings and manage office correspondence.
• Interact with shelter residents and caseworkers.

Skills

Interpersonal skills

Communication skills

Spanish fluency

Computer skills

Organizational skills

Education

Bachelor's Degree or equivalent experience

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Lotus Notes

Job description

Overview

Title: Office Manager

Location: 344 N. 7th Street, Allentown, PA 18102

Reports To: Corps Officers/Shelter Director

Availability: Immediate

Schedule: Monday through Friday from 7:00 AM to 3:00 PM

Salary: $15 per hr. Grade: 72 Non-Exempt

The Salvation Army is hiring and offers truly excellent benefit package to eligible employees including:

• Generous paid time off every year that includes: holidays, up to 3 personal days, vacation time and sick time.
• Employer funded Pension Plan (company contributions begin after 1 year of employment)
• Comprehensive health care coverage with low cost employee premiums, co-pays and deductibles
• Eligibility for supplemental insurance plans including Short Term Disability, AFLAC and Voluntary Term Life
• Flexible Spending Accounts
• Remitted Tuition Program
• Eligibility for the Federal Government’s Public Student Loan Forgiveness Program
• Most importantly – a job with a good purpose!

Position Overview It is the role of the Office Manager to greet visitors, answer phones, and provide administrative support. To make sure the office runs smoothly by scheduling meetings, handling mail, and keeping things organized. In addition to this, the Office Manager effectively interacts with Hospitality House Family shelter residents in order to communicate between them and caseworkers. It is beneficial for Office Manager to understand residential programs, its constituents and social dynamics of the urban experience. It is of great value for the Office Manager to be bilingual; able to read, write and speak Spanish fluently.

Responsibilities

Description of Position:

The list of job duties below is not exclusive or exhaustive and the candidate will be required to undertake such tasks as may reasonably be expected within the scope of the post.

· Office duties include but is not limited to, answering phones, filing, writing inter-office communications, prepare mass mailings, help design event fliers; etc.

· Maintain daily & monthly HMIS reports to ensure that information input is done in an accurate and timely manner.

· Maintain daily & monthly statistics to submit to the Shelter Director on the 10th of the month.

· Maintain daily & monthly statistics to submit to The Salvation Army in an accurate and timely manner.

· Work with Shelter Director and Caseworkers in the coordinated efforts to set up residents files and the managing of data.

· Organize and complete “Life Skills” Calendar; On-Call Calendar and make it available to Shelter Director and Caseworkers.

· Work with Corps Officers and Corps Pastoral Care Team to provide needed pastoral care for families and individuals that are receiving social services.

· Perform all related duties as assigned.

Qualifications

Minimum Qualifications:

• Christ-centered behavior, i.e., treating people with dignity, respect, compassion and integrity at all times.
• Bachelors Degree of equivalent related work experience.
• Excellent interpersonal, communication skills, to include verbal, written, and computer, and organization skills
• Computer/office management skills, including knowledge of Microsoft Word, Publisher, PowerPoint Excel and Lotus Notes
• HS Diploma or equivalent or equivalent related work experience
• Valid driver’s license and a safe driving record
• Must be able to perform duties independently, with minimal need of direct supervision.
• Child Protection Clearances PA Act 153 requires that all prospective employees complete the following clearance and background checks: PA Child Abuse History Clearance, PA State Police Criminal Record Check and FBI Criminal Record/Fingerprint Check.
• Must have an understanding of and appreciation for the Mission of The Salvation Army.

External candidates interested in this position please apply online at http://careers.salvationarmy.org.

Internal candidates interested in applying for this position please apply at http://internal-usesalvationarmy.icims.com.

No Phone Calls Please.

Released by the Divisional Human Resources Department on 1/15/25

____________________________________________________________

All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability or protected veteran status.

The Salvation Army’s Mission Statement

The Salvation Army, an international movement, is an evangelical part of the universal Christian church.

Its message is based on the Bible. Its ministry is motivated by the love of God.

Its mission is to preach the gospel of Jesus Christ

and to meet human needs in His name without discrimination.

Requisition No. 2326