Shelter Office Manager

The Salvation Army; East Hampshire; On-site; GBP 60,000 - 80,000; Full time

Job summary

An established industry player is seeking an Office Manager to ensure smooth office operations while providing vital support to shelter residents. This role involves greeting visitors, managing communications, and maintaining records, all while fostering a compassionate environment. The ideal candidate will possess strong organizational skills, be bilingual in Spanish, and have a commitment to the mission of serving others. Join a dedicated team making a real difference in the community, with opportunities for professional growth and a comprehensive benefits package that includes generous paid time off and health care coverage.

Benefits

Generous paid time off

Employer funded Pension Plan

Comprehensive health care coverage

Flexible Spending Accounts

Remitted Tuition Program

Public Student Loan Forgiveness Program

Qualifications

• Christ-centered behavior and excellent interpersonal skills are essential.
• Must be able to perform duties independently with minimal supervision.

Responsibilities

• Greet visitors and provide administrative support for the office.
• Maintain daily and monthly reports and statistics for the Shelter Director.
• Assist in organizing events and managing residents' files.

Skills

Interpersonal Skills

Communication Skills

Organizational Skills

Bilingual (Spanish)

Office Management Skills

Education

Bachelor's Degree

High School Diploma

Tools

Microsoft Word

Microsoft Publisher

Microsoft PowerPoint

Microsoft Excel

Lotus Notes

Job description

Overview

Title: Office Manager

Location: 344 N. 7th Street, Allentown, PA 18102

Reports To: Corps Officers/Shelter Director

Availability: Immediate

Schedule: Monday through Friday from 7:00 AM to 3:00 PM

Salary: $15 per hr. Grade: 72 Non-Exempt

The Salvation Army is hiring and offers a truly excellent benefit package to eligible employees including:

• Generous paid time off every year that includes: holidays, up to 3 personal days, vacation time and sick time.
• Employer funded Pension Plan (company contributions begin after 1 year of employment)
• Comprehensive health care coverage with low cost employee premiums, co-pays and deductibles
• Eligibility for supplemental insurance plans including Short Term Disability, AFLAC and Voluntary Term Life
• Flexible Spending Accounts
• Remitted Tuition Program
• Eligibility for the Federal Government’s Public Student Loan Forgiveness Program
• Most importantly – a job with a good purpose!

Position Overview

The role of the Office Manager is to greet visitors, answer phones, and provide administrative support, ensuring the office runs smoothly by scheduling meetings, handling mail, and keeping things organized. The Office Manager will effectively interact with Hospitality House Family shelter residents to facilitate communication between them and caseworkers. It is beneficial for the Office Manager to understand residential programs, its constituents, and the social dynamics of the urban experience. Being bilingual and able to read, write, and speak Spanish fluently is of great value.

Responsibilities

Description of Position:

The list of job duties below is not exclusive or exhaustive, and the candidate will be required to undertake such tasks as may reasonably be expected within the scope of the post.

• Office duties include but are not limited to answering phones, filing, writing inter-office communications, preparing mass mailings, and designing event flyers.
• Maintain daily & monthly HMIS reports to ensure accurate and timely information input.
• Maintain daily & monthly statistics to submit to the Shelter Director on the 10th of the month.
• Work with the Shelter Director and Caseworkers to set up residents' files and manage data.
• Organize and complete the “Life Skills” Calendar and On-Call Calendar, making it available to the Shelter Director and Caseworkers.
• Work with Corps Officers and Corps Pastoral Care Team to provide needed pastoral care for families and individuals receiving social services.
• Perform all related duties as assigned.

Qualifications

Minimum Qualifications:

• Christ-centered behavior, i.e., treating people with dignity, respect, compassion, and integrity at all times.
• Bachelor's Degree or equivalent related work experience.
• Excellent interpersonal and communication skills, including verbal, written, and organizational skills.
• Computer/office management skills, including knowledge of Microsoft Word, Publisher, PowerPoint, Excel, and Lotus Notes.
• High School Diploma or equivalent related work experience.
• Valid driver’s license and a safe driving record.
• Must be able to perform duties independently, with minimal direct supervision.
• Child Protection Clearances PA Act 153 requires that all prospective employees complete the following clearance and background checks: PA Child Abuse History Clearance, PA State Police Criminal Record Check, and FBI Criminal Record/Fingerprint Check.
• Must have an understanding of and appreciation for the Mission of The Salvation Army.

External candidates interested in this position please apply online at http://careers.salvationarmy.org.

Internal candidates interested in applying for this position please apply at http://internal-usesalvationarmy.icims.com.

No Phone Calls Please.

Released by the Divisional Human Resources Department on 1/15/25

____________________________________________________________

All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability, or protected veteran status.

The Salvation Army’s Mission Statement

The Salvation Army, an international movement, is an evangelical part of the universal Christian church.

Its message is based on the Bible. Its ministry is motivated by the love of God.

Its mission is to preach the gospel of Jesus Christ

and to meet human needs in His name without discrimination.

Requisition No. 2326