Sheffield & Rotherham: Administrator/Care Planner

Caremark Ltd; Rotherham; On-site; GBP 23,000 - 28,000; Full time

Job summary

A community care provider in Rotherham is seeking an experienced Care Coordinator to manage Support Workers' rotas and ensure high-quality service delivery. The ideal candidate will have previous experience in care coordination, strong IT skills, and excellent communication abilities. This full-time position offers a competitive salary and opportunities for ongoing training and professional development.

Benefits

Competitive pay

Mileage reimbursement

Ongoing training

Pension scheme

Recommend-a-friend bonus

Opportunity to make a difference

Qualifications

• Previous experience in a care coordination or similar administrative role.
• Ability to manage competing demands under pressure.
• Strong commitment to person-centred care.

Responsibilities

• Coordinate and maintain Support Workers’ rotas.
• Allocate trained staff as per client care requirements.
• Respond to telephone and email enquiries.
• Liaise with clients and professionals for service delivery.
• Provide support and supervision to the care team.
• Participate in the on-call rota.

Skills

Experience in care coordination

Strong IT skills

Excellent communication skills

Ability to prioritise tasks

Interpersonal skills

Tools

Outlook

Word

Excel

Job description

Overview

Administrator/Care Planner

Location: Sheffield & Rotherham

Salary: £28,000 per annum

Hours: Full time

Caremark Rotherham & Sheffield are seeking a dedicated and compassionate Care Coordinator to join our experienced management team. We proudly deliver high-quality support to children and adults living with complex needs in the community and are rated ‘Good’ by the CQC.

Responsibilities

• Effectively coordinate and maintain Support Workers’ rotas, ensuring continuity of care and appropriate client-staff matching.
• Allocate fully trained staff in line with client-specific care requirements.
• Respond efficiently to telephone and email enquiries.
• Use care planning and rostering systems such as People Planner and Access Care Planning (ACP).
• Liaise with clients, families, healthcare professionals, and colleagues to ensure seamless service delivery.
• Respond to changes in care requirements or scheduling swiftly and professionally.
• Provide regular support and supervision to the care team.
• Participate in the on-call rota as part of a shared team responsibility.
• Hold a valid UK driving license, access to a vehicle, and the ability to obtain business insurance.

Key Requirements

• Previous experience in a care coordination or similar administrative role within health or social care.
• Strong IT skills and proficiency in Outlook, Word, and Excel.
• Ability to prioritise tasks and manage competing demands under pressure.
• Excellent communication and interpersonal skills.
• A strong commitment to person-centred care and high standards of service.

What We Offer

• Competitive pay and mileage reimbursement
• Ongoing training and professional development
• Supportive and experienced management team
• Pension scheme
• Recommend-a-friend bonus scheme
• The opportunity to truly make a difference in people’s lives.

Join a team that’s passionate about delivering outstanding community care.

Apply

Please complete the form below and we will get back to you as soon as possible.

Eligibility to work in the UK: We can only accept applications from candidates who already have the eligibility to work in the UK.

Vehicle requirement: We can only accept applications from candidates who own their own vehicle and have a valid UK driving licence.

Caremark Complex Care in Rotherham

Magna Business Centre, Magna Way, Templeborough, Rotherham, South Yorkshire S60 1FE

Get in touch: [e-mail]