Sharepoint On premise/ Exchange Customer Engineer

Sonata Software (SonataOne)

Brentford, Manchester

Remote

GBP 90,000 - 130,000

Full time

14 days+

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Job summary

Sonata Software is seeking a highly experienced SharePoint & Exchange Hybrid Engineer to join its Managed Cloud Services team in the UK. The role covers on-premises and cloud environments, architecture and migrations.

You will work with SharePoint Online, SharePoint On-Premises, Exchange Online and Exchange On-Premises, delivering enterprise-scale hybrid solutions and proactive support for customers across the UK.

Qualifications

  • 15–20 years of IT experience in enterprise environments.
  • Strong experience with both SharePoint Online and On-Premises, plus Exchange Online and On-Premises.
  • Proven expertise in hybrid SharePoint/Exchange architectures and migrations.

Responsibilities

  • Design, administer and support enterprise SharePoint Online and On-Premises environments.
  • Architect and optimize SharePoint topology, permissions and configurations.
  • Manage SharePoint service applications and migrations to SharePoint Online.
  • Administer and support Exchange Server 2016/2019 and Exchange Online; design hybrid configurations.
  • Troubleshoot mail flow, Autodiscover, and security policies; use PowerShell for automation.
  • Provide technical guidance and customer-facing engagements on hybrid modernization.

Skills

SharePoint Online
SharePoint Architecture
SharePoint Topology
SharePoint Service Applications
SharePoint Troubleshooting
SharePoint Hybrid
SharePoint Online Migration
SharePoint Server Upgrades
SharePoint Patching
SharePoint Disaster Recovery
Microsoft 365
Exchange Online
Exchange Server 2016/2019
Exchange Hybrid
DAG
Mail Flow / SMTP
Autodiscover
Exchange Online Protection
PowerShell
Active Directory
Hybrid Identity
High Availability
Disaster Recovery

Job description

Sharepoint On premise/ Exchange Customer Engineer Brentford, Manchester, Manchester, United Kingdom Permanent

Job Description
Role: Sharepoint & Exchange Customer Engineer
Location: Remote (within UK)
Mode of hire: Permanent
Active Security Clearance mandatory
SharePoint & Exchange Hybrid Customer Engineer
Role Overview

We are seeking a highly experienced Microsoft SharePoint & Exchange Hybrid Engineer with strong enterprise-level expertise across SharePoint Online, SharePoint On-Premises, Exchange Online, and Exchange On-Premises .

The candidate will be responsible for enterprise SharePoint architecture, administration, troubleshooting, migration and hybrid solutions, along with Exchange administration and hybrid messaging support.

Key Responsibilities
SharePoint
  • Design, administer and support enterprise SharePoint Online and SharePoint On-Premises environments.
  • Provide expertise in SharePoint Architecture and Topology .
  • Manage SharePoint Service Applications, authentication, permissions and configurations .
  • Troubleshoot complex SharePoint infrastructure and application issues.
  • Perform SharePoint patching, upgrades and version migrations .
  • Manage and maintain enterprise SharePoint Server environments.
  • Design and support SharePoint Hybrid solutions.
  • Plan and execute migrations from SharePoint On-Premises to SharePoint Online .
  • Support enterprise SharePoint scaling, performance and availability.
  • Develop and support SharePoint Disaster Recovery solutions.
  • Manage sites, lists, libraries, permissions and other SharePoint components.
  • Provide technical assessments, workshops, training and expert guidance to customers.
  • Support Microsoft 365 and SharePoint modernization initiatives.
  • Act as a senior technical resource for complex customer environments.
Exchange
  • Administer and support Microsoft Exchange Server 2016/2019/SE and Exchange Online .
  • Design, implement and maintain Exchange Hybrid environments.
  • Configure and troubleshoot Hybrid Configuration Wizard (HCW) , hybrid mail flow and secure mail routing.
  • Manage DAG, mailbox databases, transport services, connectors, certificates and virtual directories .
  • Troubleshoot mail flow, Autodiscover, Outlook connectivity, mailbox access and authentication issues.
  • Manage Exchange Online mailboxes, shared/resource mailboxes, distribution groups and Microsoft 365 Groups.
  • Configure mail flow rules, retention, archiving and compliance policies .
  • Support Exchange Online Protection (EOP) and Microsoft Defender for Office 365.
  • Support Exchange migrations between On-Premises and Exchange Online.
  • Manage SPF, DKIM and DMARC configurations.
  • Use PowerShell / Exchange Management Shell for administration and automation.
Required Technical Skills
SharePoint
  • SharePoint Online
  • SharePoint Architecture / Topology
  • SharePoint Service Applications
  • SharePoint Troubleshooting
  • SharePoint Hybrid
  • SharePoint Online Migration
  • SharePoint Server Upgrades & Patching
  • SharePoint Disaster Recovery
  • SharePoint Performance & Scaling
  • Microsoft 365
Exchange
  • Exchange Online
  • Exchange Server 2016/2019/SE
  • Exchange Hybrid
  • Database Availability Groups (DAG)
  • Mail Flow / SMTP
  • Autodiscover
  • Exchange Connectors
  • Exchange Online Protection
  • SPF / DKIM / DMARC
  • Exchange Migration
  • PowerShell
Identity & Infrastructure
  • Active Directory
  • Hybrid Identity
  • High Availability
  • Disaster Recovery
Candidate Requirements
  • 15–20 years of overall IT experience
  • Strong experience across both SharePoint Online and SharePoint On-Premises
  • Solid Exchange Online and Exchange On-Premises experience
  • Proven experience with SharePoint and Exchange Hybrid environments
  • Active SC Security Clearance
  • Strong customer-facing, technical writing, presentation and training skills
  • Experience working in enterprise/customer environments
ABOUT SONATA SOFTWARE

Sonata Software, with over $1.2 Billion Revenue, is a leading AI-first Modernization Engineering company, powered by our unique PlatformationTM framework. Our 00+ AI Engineers are helping enterprises transform from systems to intelligent business platforms leveraging partner ecosystem to drive speed, efficiency and growth. Our bouquet of Modernization Engineering Services with AI -first approach cuts across Cloud, Data, AI, Dynamics, Test Automation, and Managed Services.

Sonata’s AI-led modernization is enabled by a powerful suite of proprietary tools and assets. At the core is the Harmoni.AI Enterprise Platform, which includes AgentBridge-a governance and observability framework; Agent Builder-a development toolkit for fungible agents integrated into enterprise systems; and the Agent Marketplace-an internal ecosystem for modular, reusable agents.

Headquartered in Bengaluru, India, Sonata Software has a strong global presence, including key regions US, UK, India, Malaysia, Meico, Australia, DACH Germany/Switzerland) & Nordics Finland). We are a trusted partner of Fortune 500 companies in Banking, Financial Services and Insurance; Healthcare and Lifesciences; Telecom, Media, and Technology; and Retail, Manufacturing and Distribution space.

Deep collaborations with partners like Microsoft, AWS, Salesforce, and Snowflake strengthen our ability to deliver cutting-edge AI solutions. Our 30+years of partnership with Microsoft, and being part of the elite Microsoft Inner Circle, places us among the top 1% of global Microsoft partners. Sonata is now among the first companies to earn the Microsoft Frontier Partner Badge Also; Sonata Software is proud to achieve AWS Premier Tier Status in the AWS Partner Network.

Job Snapshot

Updated Date

01-10-2026

Job ID

Department

Managed Cloud Services MS

Location

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