Shared Service Manager (Waste) North Herts Council

Medirest Signature; Letchworth; On-site; GBP 52,000 - 62,000; Full time

Job summary

North Herts Council is looking for a Shared Service Manager to oversee the waste, recycling, and street cleansing services. This role offers a fantastic opportunity to lead during a transformative service period, requiring extensive experience in contract management and team leadership.

Benefits

Flexible working options including flexi-time

Continued professional development support

Local Government Defined Benefit Pension Scheme

Generous annual leave including festive close-down

Occupational sick pay

Free parking permit for office use

50% off NHC gym membership

Qualifications

• Significant experience in managing large contracts and budgets.
• Proven leadership experience and ability to motivate teams.
• Excellent technical knowledge of waste management.

Responsibilities

• Lead the waste, recycling, and street cleansing services.
• Develop policies and strategies for effective service management.
• Manage relationships with stakeholders and drive performance.

Skills

Leadership

Performance Management

Customer Focus

Job description

Shared Service Manager (Waste) North Herts Council

North Herts Council

Permanent, Full Time

£52,866 - £61,866 per annum, plus car allowance (pay award pending)

Location: Buntingford

Closing Date: 14th July 2025

Essex County Council are delighted to be advertising on behalf of North Herts Council for the role of Shared Service Manager - Waste | North Herts Council

The Role

East and North Herts Councils have a brand-new shared waste, recycling and street cleansing contract in place and are also rolling out an ambitious service change this summer. This is a fantastic opportunity for an ambitious waste professional to lead the service at the start of this new era, with responsibility for both Councils' waste, recycling and street cleansing services.

The Experience You Will Bring

You will be an experienced and committed waste leader, with significant experience of managing large contracts and budgets, as well as the ability to lead major projects and procurements. You will have significant experience of developing policies and strategies and of successful performance management. You will have excellent technical knowledge of waste and be our subject expert.

You will have the skills to lead and motivate a high performing team, ability to work in partnership with stakeholders and have a customer focused attitude.

About Us

North Hertfordshire is a large rural district with approximately 125,000 residents with four historic towns, Hitchin, Baldock, Royston and Letchworth Garden City. The Council has a clear vision: We put people first and deliver sustainable services, to enable a brighter future together.

Why work with us?

We are committed to promoting equality, diversity, and inclusion in our recruitment practices and in our employment policies. We want our employees to feel safe to express themselves and we encourage applicants from diverse backgrounds with a wide range of talents. We are dedicated to promoting a healthy work/life balance, valuing our employees, and enabling them to make a difference to the local community.

Please note that all our vacancies require you to live and work in the UK, and selection interviews are face to face in our Letchworth offices or other nearby council sites.

At North Herts Council we are proud to be a Disability Confident employer and we guarantee an interview to anyone disclosing a disability whose application meets the minimum requirements for the job.

Our benefits include:

Flexible working options including flexi-time scheme and home-working

Continued professional development supported and professional subscriptions paid

Local Government Defined Benefit Pension Scheme (19.5% employer contribution)

Generous annual leave, including Christmas close-down period

Occupational sick pay

Free parking permit for office use

Discounts, including 50% off NHC gym membership

What you should do next

If you are interested in finding out more about this role, we would love to hear from you. Please apply via Shared Service Manager - Waste | North Herts Council

Please note that we do not accept CV applications, either on their own or accompanying application forms. Therefore, please ensure that all relevant information is provided on the application form on the NHC job pages.

If you would like an informal chat about the post, please contact Sarah Kingsley, Director - Environment, on 01462 474552

*Please apply via Shared Service Manager - Waste | North Herts Council