Shared Service Manager - Council Tax - Revenues & Benefits ref OR9390

Essential Employment; Hertford; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

A leading company is seeking a Shared Service Revenues Manager based in Hertford. The role involves administration of Council Tax, managing a team across different sites, and supporting overall operations of the shared service. Candidates should have an IRRV qualification or relevant experience to succeed.

Qualifications

• IRRV qualification or relevant experience preferred.
• Experience in managing teams and operations.
• Understanding of Council Tax processes.

Responsibilities

• Responsible for Council Tax administration and related duties.
• Manage staff across various disciplines and locations.
• Deputize for Head of Service as required.

Skills

Team Management

Council Tax Administration

Client Interaction

Education

IRRV Qualification

Relevant Experience

Job description

The Shared Service Revenues Manager will have the main responsibility for the Council Tax discipline of the service. However, post holders are expected to be able to provide cover for each other across all areas as required to meet the needs of the service, and to deputize as required for the Head of Service.

The post, in addition to the Assistant Director of Revenues & Benefits Shared Service, comprises the senior management team of the Shared Service. Their work includes both the shared service operation as well as new business activity and interface with the shared service authorities at all levels.

The post holder will be responsible for the administration of Council Tax, along with all other relevant duties required for the operation of the shared service, including managing staff working in different disciplines, across different sites, and from home.

The position is based in Hertford with homeworking available.

IRRV qualification or relevant experience is desirable.

Due to high volumes of CVs received, we are not able to respond to all unsuccessful applications. You will always hear from us by phone if we are able to take your CV forward to the next stage.

If you are interested in the role, please apply on our website with your CV, or email your CV to [e-mail] quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks, including references, so please be prepared.

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