Sewerage Operator

Wessex Water; Bournemouth; On-site; GBP 25,000 - 32,000; Full time

Job summary

Join Wessex Water as a Sewerage Operator, managing our sewerage network while offering essential support to customers. You will be responsible for resolving incidents, routine maintenance, and ensuring health and safety in all operations. Enjoy a career with opportunities for development and a comprehensive benefits package.

Benefits

Combined pension contribution up to 20%

25 days holiday rising to 28

Healthcare package

Life assurance up to eight times salary

Electric car option

Cashback and discounts from retailers

Paid volunteering day annually

Enhanced family leave

Mental health support

Referral fee of £1,000

Qualifications

• Experience using single man jetting unit and CCTV equipment.
• Willingness to undertake sewerage operations certification.
• Valid driving license required.

Responsibilities

• Maintain sewerage network to meet quality and service standards.
• Resolve customer incidents related to blockages and pollution.
• Involved in routine maintenance and reactive work.

Skills

Customer focus

Team player

Health and safety awareness

Basic IT knowledge

Education

QCF in sewerage operations

City & Guilds equivalent

Confined space training

Tools

Single man jetting unit

CCTV equipment

Job description

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Do you like working outdoors? Are you looking for a role that offers development opportunities? If so, the Sewerage team would be perfect for you to start your career with an award-winning business.

What you'll do

As a Sewerage Operator you will be part of a team working to maintain our sewerage network to meet quality and customer service standards in accordance with wastewater procedures and work instructions.

You will:

• be working with customers to resolve reactive incidents which may include blockages, pollution and flooding (internal and external)
• be responsible for accurately collating and submitting feedback information from site, such as incident forms
• be responsible for your own health and safety as well as that of your team and any contractors, customers and the general public
• be involved in routine maintenance as well as reactive work.

Because we provide a 24-hour service you will be paid stand-by arrangements which will be on a rota basis, working one week in four which will cover 365 days a year. The role involves travelling across the region.

What you'll need

Customer focused and a team player, you will have a conscientious and committed approach and ensure you continually provide a high-quality service with a strong focus on customer satisfaction and exceeding performance targets.

In addition, you will need:

• experience using single man jetting unit and CCTV equipment
• a QCF in sewerage operations or City & Guilds equivalent, or you will be willing to undertake certification
• confined space trained and Streetworks certification for working on the highway would be an advantage but is not essential as training can be provided
• basic IT knowledge, including Microsoft Office – full training will be provided for any internal systems
• to hold a valid driving licence. A company vehicle will be provided for your travel
• to be able to work in pressurised environments, 45 hours per week.

What you'll receive

• A combined pension contribution of up to 20%.
• Career progression and professional development opportunities.
• 25 days' holiday rising to 28 with length of service.
• The opportunity to buy up to ten days' holiday and sell up to five every year.
• A healthcare package that allows you to claim back healthcare costs.
• Life assurance of up to eight times your salary.
• A new electric car in exchange for part of your gross salary, subject to conditions.
• Cashback and discounts from more than 3,000 retailers.
• One paid volunteering day each year.
• Enhanced family leave and pay arrangements.
• An interactive health and wellbeing platform.
• Support from mental health first aiders.
• A £1,000 referral fee if you recommend someone to work for us.

Who we are

YTL UK is part of the international YTL Group based in Kuala Lumpur. The UK companies include:

• Wessex Water – one of the top-performing water and sewerage companies in England and Wales, serving 2.9 million people across the South West
• YTL Developments – a major UK developer currently redeveloping a 350 acre former airfield into an award winning, exciting mix of houses, apartments, schools, commercial space, restaurants and hotels, to make a truly sustainable new community
• YTL Construction UK – a top 20 UK contractor providing fully integrated services to infrastructure, residential, commercial, industry, energy and environmental sectors
• YTL Arena – the development and operation of an entertainment complex that includes a 19,000 capacity arena, conferencing and exhibition space
• plus a number of other retail,environmental and specialist businesses.

Our people tell us that YTL UK is a great place to work, which is why so many of them stay with us! You will have a unique opportunity to develop and progress your career within such a diverse group.

We are passionate about diversity and inclusion – with that in mind, all applicants are welcome. We are delighted to have signed the Armed Forces Covenant and are a Disability Confident Employer.

If you require reasonable adjustments to be made during the recruitment process, please inform a member of our Recruitment team.