Settlements Advisor

Yü Group PLC; Nottingham; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading company in the energy sector is seeking a Settlements Advisor to join their growing team in Nottingham. This role involves managing settlements and ensuring customer accounts are accurately handled. Candidates with experience in the energy industry will be preferred, and the company offers promising career pathways along with various employee benefits.

Benefits

24 days annual leave + bank holidays

Holiday buy – up to 5 additional days

Day off on your birthday

Employee Assistance Programme

Annual salary review

Learning and development opportunities

Enhanced paternity, maternity and adoption policies

Company sick pay (subject to length of service)

Qualifications

• Experienced in managing settlements and customer accounts in the energy sector.
• Ability to work with industry data and resolve exceptions.
• Effective decision-making and strong communication skills required.

Responsibilities

• Manage internal and external customers for accurate settlement.
• Resolve exceptions from industry regulators and assess customer accounts.
• Work collaboratively to optimize settlements performance.

Skills

Communication

Analytical

Team player

Education

Experience in energy/metering industry

Job description

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Description

Description

Reports to: Industry Settlements Manager

Location: Nottingham Head Office

Working hours: Monday to Friday, 37.5 hours a week

Based in Nottingham, we are looking to expand our Settlements Team due to continued success & growth and have created an exciting opportunity for an experienced industry professional, to help support and optimise our Settlements Performance within the industry.

It would be desirable if you had energy industry experience, due to the nature of the role. Our company is growing at a rapid pace so it’s an exciting opportunity to join an organisation which can offer a long-term future career pathway.

Passionate and motivated people are the power behind our growth, so we’re looking to expand our team, and you could be part of our success story.

What We Need from Yü

Here’s a taste of what you’ll be doing:

• Have a working knowledge of key principles of Electricity and Gas Settlements that underpin Supplier’s Operation.
• Managing internal and external customers and third parties to ensure that our customers’ usage is settled timely and accurately with relevant industry parties.
• Assess customers’ accounts to ensure that their usage is in line with amount that has been billed and vice versa and working collaboratively to resolve misalignments.
• Monitor and resolve exceptions received from industry regulators i.e., XOSERVE, ELEXON and REC, to ensure that they are resolved timely and at root causes wherever possible. Examples of these exceptions are D0095, D0203, D0310, Elec and Gas Fail Reads and other rejections and corrections tasks.
• Work with industry dataflows and large data set and you will be required to understand the structure and their usage.
• Experience in building effective working relationships with BSC and Gas agents i.e., DC, DA, MOP, DNOs, MAM, XOSERVE etc., and other stakeholders.
• Optimise Industry Settlements Performance for NHH and Gas meters and working with Metering team to improve HH Settlements Performance.
• Reduce impacts to P.V.S by aligning records and ensure accuracy of data held by relevant industry parties and our records are up to date.
• Be flexible and a strong team player, with a can-do attitude.
• Assist Management with ad-hoc queries as required and where appropriate, this may include annual audits and regulatory tasks.
  
  

About Yü

If you have what it takes you could be just what we’re looking for…

• Sharp – Effective decision-making skills to manage technical workload.
• Experienced – you’ve preferably worked in the energy/metering industry and in a similar role.
• Great communicator – you have first-rate communication and interpersonal skills.
• Ambitious – you don’t just want another job, you want a career opportunity.
• Analytical – naturally curious, immaculate attention to detail and resolve problems in a logical. approach at root cause.
• Motivated – you have a “can do” attitude and love to see success.
• Team player – you enjoy working closely with a team to help them develop.
• Flexible – you’re a strong team player who can adapt as the role and business develops.
  
  

Yü Come First

We have a wide range of benefits for our employees including:

• 24 days annual leave + bank holidays
• Holiday buy – up to 5 additional days
• Day off on your birthday
• Employee Assistance Programme
• Annual salary review
• Learning and development opportunities
• Enhanced paternity, maternity and adoption policies
• Yü made a difference Awards
• 3 days additional annual leave if you get married/civil partnership etc.
• Appointment allowance
• Long service recognition
• Refer a friend payment
• Company sick pay (subject to length of service)
• New modern facilities
• Death in service and critical illness cover
• Plus, many more
  
  

This position does not fulfil the UK Visas & Immigration sponsorship criteria for Skilled Worker, therefore we can only accept applications from candidates who already have an indefinite right to work in the UK.

If you need any reasonable adjustments to help you apply for a role, please let us know and we will see what we can do.

#YUIndeed

Yü Energy are one of the UK’s fastest growing business gas, electricity and water suppliers, supplying thousands of companies across the UK.

On a mission to shake-up the UK business energy market, our winning combination of expert, personal service and competitive prices are specifically tailored to the needs of commercial customers.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

• Industries

  Utilities

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