Services Sales Manager

Halfords; Poole; On-site; GBP 27,000 - 32,000; Full time

Job summary

Halfords, le plus grand détaillant de produits automobiles au Royaume-Uni, recherche un vendeur passionné pour rejoindre son équipe. Vous jouerez un rôle clé en aidant les clients à trouver tout ce dont ils ont besoin concernant leurs véhicules, tout en offrant un service à la clientèle exceptionnel et en atteignant des objectifs de vente. De nombreux avantages sont proposés, notamment des réductions importantes sur les produits et services, et de réelles opportunités d'évolution de carrière.

Benefits

50% de réduction sur les factures de garage

25% de réduction sur les produits dans les magasins

Événements de réduction pour amis et famille

Accès GP 24/7

Plan de pension et assurance vie

Possibilité de progresser dans sa carrière

Qualifications

• Expérience en service à la clientèle dans un environnement de vente au détail ou automobile.
• Compétences en discussion pour convertir les conversations en opportunités.
• Intérêt pour les produits/services automobiles.

Responsibilities

• Gérer les ventes et les réparations des voitures des clients.
• Travailler avec une équipe pour offrir une expérience client fluide.
• Construire des relations avec les clients en magasin et à distance.

Skills

Rapport

Communication

Service à la clientèle

Vente

Job description

Up to 27,000 per year + Uncapped Bonus.

Do you have a passion for sales and all things motoring?

We are looking for a professional and confident salesperson to join the UK's biggest retailer in all things auto. Our salespeople aren’t afraid to step into the limelight and showcase their skills to ensure the customer receives the services and products they don’t only want but leave with everything they need.

You’ll be working with a large team who share your passion for cars and who want to go that extra mile to deliver amazing service to our customers. You will drive sales across the Halfords group arranging for customer cars to be repaired in our stores, our garages, and, at the customers home, as well as their place of work.

In this role, you’ll work with colleagues at our retail stores, in our Autocentre, and our Halfords Mobile Expert teams to deliver a seamless customer experience. You will be great at working at pace and be brilliant at building relationships.

To be a success in this role you’ll need:

• Excellent rapport-building and communication skills

• Experience in delivering great face to face customer service ideally in a retail sales or automotive based environment

• A track record of achieving exceptional results against sales targets, through converting conversations into opportunities

• Experience in sharing expertise with others

• A keen interest in or experience in working with motoring products / services

What we can offer:

• Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores
• Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
• Family & Friends Discount Events
• Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
• Financial planning support via Wagestream - access up to 30% of your salary in advance
• GP Access, 364 days a year, 24 hours a day
• Join the Share save scheme with a 20% discount on shares
• Health Cash Plan – to access wellbeing services and claim back healthcare costs
• Pension Scheme & Life Assurance
• You will be given every opportunity to progress your career at Halfords.

We are the UK and Ireland’s leading retailer of automotive and cycling products and one of the UK’s leading MOT, car service, brakes, repairs and tyres specialists. Join us and be part of our success story in getting the nation safely back on the move.