Services Sales Manager

Halfords Group PLC; East Midlands, Leicester; On-site; GBP 22,000 - 27,000; Full time

Job summary

An established industry player in the automotive retail sector is seeking a passionate salesperson to join their dynamic team. This role involves driving sales and providing exceptional customer service while collaborating with various teams to ensure a seamless experience. The ideal candidate will have a strong background in retail or automotive sales, excellent communication skills, and a genuine interest in motoring products. Join this forward-thinking company and be part of a culture that values teamwork, customer engagement, and continuous improvement.

Benefits

50% off garage bills

25% off Halfords products

Discounts on groceries and shopping

Family & Friends Discount Events

Cycle to Work Scheme

Financial support via Wagestream

24/7 GP Access

Share Save scheme

Health Cash Plan

Pension Scheme & Life Assurance

Qualifications

• Erfahrung im Einzelhandel oder im Automobilbereich.
• Nachweisbare Erfolge im Verkauf und Kundenservice.

Responsibilities

• Verkauf von Automobilprodukten und -dienstleistungen.
• Zusammenarbeit mit Kollegen zur Verbesserung des Kundenerlebnisses.

Skills

Rapport-Building

Communication Skills

Customer Service

Sales Skills

Motoring Knowledge

Job description

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Up to 27,000 per year + Uncapped Bonus.

Do you have a passion for sales and all things motoring?

We are looking for a professional and confident salesperson to join the UK's biggest retailer in all things auto. Our salespeople aren’t afraid to step into the limelight and showcase their skills to ensure the customer receives the services and products they want and leave with everything they need.

You’ll be working with a large team who share your passion for cars and who want to go the extra mile to deliver excellent service to our customers. You will drive sales across the Halfords group, arranging for customer cars to be repaired in our stores, garages, at the customer's home, and at their place of work.

In this role, you’ll collaborate with colleagues at our retail stores, in our Autocentre, and our Halfords Mobile Expert teams to deliver a seamless customer experience. You will be adept at working quickly and building strong relationships.

To succeed in this role, you’ll need:

• Excellent rapport-building and communication skills

• Experience in delivering outstanding face-to-face customer service, ideally in retail sales or an automotive environment

• A proven track record of achieving exceptional sales results by converting conversations into opportunities

• Experience in sharing expertise with others

• A keen interest or experience in motoring products and services

What we offer:

• Up to 50% off garage bills in our Autocentres and 25% off most Halfords products in our retail stores
• Discounts on groceries, shopping, insurance, days out, restaurants, and more
• Family & Friends Discount Events
• Opportunity to buy a Trade Price Bike & enroll in the Cycle to Work Scheme
• Financial support via Wagestream — access up to 30% of your salary in advance
• GP Access, available 24/7, 364 days a year
• Join the Share Save scheme with a 20% discount on shares
• Health Cash Plan for wellbeing services and healthcare costs
• Pension Scheme & Life Assurance
• Opportunities for career progression within Halfords

We are the UK and Ireland’s leading retailer of automotive and cycling products and a major MOT, car servicing, brakes, repairs, and tyres specialist. Join us and be part of our success in getting the nation safely back on the move.

In Short

• Industry: Retail
• Founded: 1892
• Location: United Kingdom
• Company size: 5000+

About Us

We’re the UK’s leading retailer of automotive and cycling products and one of the UK’s top operators in car servicing and repairs. We focus on the journey, helping our customers get the most out of theirs, and empowering our team members to drive their careers forward.

People like you are central to our success. We foster a culture of engagement, customer-centricity, teamwork, energy, enthusiasm, and continuous improvement. We encourage embracing challenges as opportunities for growth.

Our Vision & Values

What makes us the UK leader? Our extensive product range? Our commitment to service? Our expertise? Or our passionate team? It’s all of these, brought to life by our people.

We prioritize our customers, offering expert advice and support driven by our passion for cycling and motoring. Our team works together to inspire and assist customers in making the most of their cycling and motoring experiences.

Working For Us

We’re recognized as a great place to work and strive to improve further for those who share our confidence, inclusive approach, integrity, and ambition.

Alongside excellent training and development, we offer a competitive benefits package to our team members.