Services Promotional Manager

Dixons Carphone; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading technology retailer in London seeks a Pricing and Promotions Associate to support the Senior Pricing and Promotions Manager. The role involves executing promotional strategies, collaborating with various business functions, and monitoring market activity to optimize performance. Candidates should have experience in commercial environments and be able to influence diverse stakeholders effectively. Comprehensive benefits, including a pension scheme and private health insurance, are offered.

Benefits

Company Pension Scheme

Discretionary/Performance based bonus

Private Health Insurance

Colleague Discounts

Qualifications

• Experience within a commercial or performance driving environment.
• Ability to influence multiple stakeholders.
• Knowledge of adjacent markets and competitors.

Responsibilities

• Monitor performance of promotional activity and identify trends.
• Ensure promotions align with business-wide objectives.
• Collaborate with Marketing teams for effective execution.

Skills

Commercial performance driving

Stakeholder influencing

Business case production

Market knowledge

Job description

At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing.

Supporting the Senior Pricing and Promotions Manager, this role is responsible for setting and enacting the promotional strategy across Getting Started and Longer Life Services products across all channels. These products will be defined within the Services Strategy and can flex/change over time.

The role holder will be required to execute promotions for Services, while ensuring that there is a thorough understanding of elasticity and incrementality for any changes planned, and that margin is optimised with the proposed changes competitive versus relevant market competition.

To do this they will be working closely with many business functions to gather information and ensure that the business is operationally ready to execute the promotions (marketing, systems, training, execution and operational resource). Working with whole Services Commercial team, they will support in the build, planning and execution of the Services Marketing strategy to develop our business for future growth.

Role overview:

As part of this role, you'll be responsible for:

• Work closely with the Business Intelligence and Analytics, Finance and Category Squads to review the performance of our Services promotional activity, identifying changing trends in customer engagement and costs, and highlighting opportunities to improve overall profitability and promotional execution.
• Monitor market activity, using this information to ensure that our Services products are promoted to support business-wide objectives and our promotions are in line with or leading the market.
• Become the custodian of our working relationships with the ATL, Social & PR Marketing teams, and representing Services within the business’ mega Marketing processes.
• Work with the Customer Insight team to ensure understanding of the Services landscape, including customers, competitors, trends, financial performance, range performance, threats and opportunities, to support the development of the annual Services strategy.
• Support the Senior Pricing and Promotions Manager to work with Finance, Senior Channel Performance Manager and Senior Commercial Planning Manager to ensure that our promotional strategy is aligned to the business’ marketing plans.
• Support Senior Pricing and Promotions Manager with inputs relevant to this area within the E2E process of reviewing performance across Services.
• Support Senior Pricing and Promotions Manager, together with other Commercial teams and Finance teams in the creation of annual budgets and short-term forecasts at P&L level.

You will need:

• Experience within a commercial or performance driving environment, preferably driving performance within a commercial/category management trading role.
• Experience of working with and influencing multiple stakeholders across different business functions.
• Involvement in, and ownership of, the production of business cases or business models.
• Good knowledge of adjacent markets and competitors (Retail, Services and Technology).

We offer benefits that include Company Pension Scheme, Discretionary/Performance based bonus, Private Health Insurance and Colleague Discounts. Beyond that, we’ll be with you every step of the way, enabling you to get the most out of your role, grow your skills your way, and see your career develop in the way you want.

Every voice has a space at our table and we're committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email [e-mail] and we'll do our best to help.