Services (Installations) Project Manager- Beauty

ZipRecruiter; City Of London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A global innovation agency is looking for a detail-oriented Services Project Manager for the Beauty vertical to drive installation projects across EMEA. The ideal candidate should have proven project management skills, strong leadership abilities, and be fluent in English, with knowledge of additional European languages as a plus. This role offers a comprehensive benefits package including a company pension contribution, private healthcare, and 27 days of holiday.

Benefits

5% company pension contribution

Private healthcare and Medicash plan

DIS insurance

27 days holiday

Qualifications

• Proven experience managing installation projects across multiple countries in EMEA.
• Strong leadership skills with experience managing teams and external partners.
• Excellent organizational and communication abilities.
• Familiarity with spare parts logistics and maintenance program design.
• Willingness to travel across EMEA as required.

Responsibilities

• Oversee end-to-end installation project delivery, ensuring timelines, budgets, and quality standards.
• Negotiate contracts and service level agreements with new and existing partners.
• Develop and manage EMEA-wide spare parts logistics and inventory strategies.
• Work closely with Sales, Operations, and Client Services to align installation plans.
• Provide technical and logistical support during pre-sales and project scoping phases.

Skills

Project management

Leadership

Communication

Organizational skills

Spare parts logistics

Fluent in English

Knowledge of Polish or other European languages

Job description

Overview

ROLE DESCRIPTION: Services (Installations) Project Manager-Beauty

The Company

The Outform Group is an award-winning global innovation agency. We partner with some of the best-known brands and retailers worldwide to transform customer experience through insight, technology, and creativity. Our dream is to be revered as the agency shaping the Future of Retail, and in EMEA we have ambitious plans for growth.

The Opportunity

We are looking for a detail-oriented and commercially awareServices Project Managerto drive the installation of retail display projects. This role will work closely with the commercial team

The Role: Services Project Manager

The Services Manager is responsible for leading and coordinating installation operations across the Beauty vertical and manages a robust network of existing and new installation partners. The role ensures the successful execution of project installations, while also owning the strategy and delivery of spare parts and maintenance programs across the region.

Job Title: Services Project Manager- Beauty

Location: Fleet, Hampshire or London UK

Key Responsibilities

Project Oversight

• Oversee end-to-end installation project delivery, ensuring timelines, budgets, and quality standards are met
• Implement best practices and continuous improvement initiatives across the installation function & process

Partner Network Management

• Maintain and expand a reliable network of installation partners across EMEA
• Evaluate partner performance and ensure compliance with company standards and project requirements
• Negotiate contracts and service level agreements with new and existing partners

Spare Parts & Maintenance Programs

• Develop and manage EMEA-wide spare parts logistics and inventory strategies
• Oversee preventive and reactive maintenance programs to ensure long-term project sustainability
• Collaborate with internal teams to optimize parts sourcing, distribution, and cost efficiency

Cross-Functional Collaboration

• Work closely with Sales, Operations, and Client Services to align installation plans with client expectations
• Provide technical and logistical support during pre-sales and project scoping phases
• Ensure accurate reporting and documentation of installation activities and KPIs

Key Skills and Experience

• Proven experience in managing installation projects across multiple countries in EMEA
• Strong leadership skills with experience managing teams and external partners
• Excellent organizational and communication abilities
• Familiarity with spare parts logistics and maintenance program design
• Fluent in English; Polish and other European are a plus
• Willingness to travel across EMEA as required

Salary: TBC depending on background and experience

Benefits: 5% company pension contribution, Private healthcare and Medicash plan, DIS insurance, 27 days holiday