Services Engineer

Alstom Transport UK Ltd; London; On-site; GBP 60,000; Full time

Job summary

A leading company in the rail industry seeks a Service Engineer to enhance safety, reliability, and cost optimization initiatives. This role offers a chance to collaborate with a motivated team while developing solutions that drive customer satisfaction and contribute to innovative projects.

Benefits

Comprehensive benefits package

Opportunities for career development

Agile working environment

Dynamic rewards for performance

Qualifications

• Proven experience in fleet maintenance or asset management.
• Experience interpreting schematics and technical documentation.
• Hands-on experience with complex transport systems.

Responsibilities

• Lead identification of safety and reliability issues.
• Deliver engineering changes for system improvements.
• Manage obsolescence and ensure service continuity.

Skills

Engineering experience

Traction and rolling stock systems knowledge

Technical investigations

Organizational skills

Communication skills

Education

Degree in engineering or related discipline

Tools

Microsoft Office Suite

Microsoft Project

Job description

Req No: 482005

Service Engineer

Location: Selhurst or Brighton

Appointment Basis: Permanent

Salary: c.£60K + Benefits

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Alstom is the UK & Ireland’s leading supplier of new trains and train services, and a leading signalling and rail infrastructure provider. Alstom have built, or are building, just under 40% of the UK mainline train fleet; as well as the entire fleets in service with London Underground and Dublin Luas. We provide the widest range of smart solutions in the rail market, from innovative high-speed rolling stock, metros and trams to maintenance, modernisation, infrastructure and signalling.

Could you be the next Services Engineer to join our high-performing Engineering team driving reliability, safety and innovation at Alstom?Thisisyouropportunitytomakeatangibledifference—improvingfleetreliability,enhancingsafety,anddeliveringsmartersolutionsacrossrailsystems.

Your future role

AsaServicesEngineer,you’llreporttotheEngineeringManagerandcollaboratedailywithateamofmotivatedProjectEngineersandspecialistsacrossthebusiness.You’llbeattheheartofsafety,reliability,andcostoptimisationinitiatives,leadingworkstreamsthatresolvetechnicalchallengesandbringmeasurablevaluetoourcustomers.You’llalsomanageeffortstoaddressobsolescence,whereolderpartsorsystemsarenolongersupported,ensuringthatservicecontinuityismaintainedthroughinnovativeandtimelysolutions.Allworkwillprioritisesafety,usingstructuredprojectmanagementprinciplesandclosecollaborationwithcentralfunctionssuchasEngineering,Procurement,andDocumentControl.

We'll look to you to:

• Leadtheidentificationandimplementationofsafe,cost-effectiveshort-termcontainmentactionsandlong-termcountermeasuresforproductsafetyandreliabilityissues.
• Deliverengineeringchangestoimprovetrainsystemreliability,reducemaintenancecosts,andsupportCustomerVariationOrders(changestothescopeofsupplyorservicesagreedwiththecustomer).
• ParticipateinROP(RisksandOpportunitiesPlanning):assessingthecost/savingimplicationsofactions,supportingriskmitigation,changemanagement,andprojectplanning.
• Resolvetechnicalquestionsandissues,internallyorwithcustomers,tosupportsystemimprovementsandcostsavings.
• RepresentengineeringontheProjectReliabilityBoard,supportingkeyfailuremoderesolutions.
• Leadcontinuousimprovementprojectsthatreducetrainoperationalandmaintenancecostswhilemaintainingcompliancewithlegalandcertificationrequirements.
• PerformRootCauseAnalysisandreliabilityinvestigationsinlinewithRailwayGroupStandards,suchasTheRuleBook.
• Manageobsolescence:liaisewithOEMs(OriginalEquipmentManufacturers),suppliers,andexternalpartiestosourcesuitablereplacementsormodifications.
• Supportcustomerdiagnosticsandfault-finding.
• AdviseonfullvehiclesystemsincludingTCMS(TrainControlandManagementSystem),HVAC (Heating,Ventilation,andAirConditioning),propulsion,brakes,doors,andonboardcommunications.
• AnalysetraindatausingonboarddatarecordersandtheOrbitaremotemonitoringplatformtoidentifyandresolvefaults.
• Monitorwarrantyclaimsandworkwithsupplierstoaddresstechnicalissues.
• Ensureappropriatereplacementpartsaresourcedandalignedwithtechnicalrequirements.
• CollaboratewithAlstom'sTechnicalPublicationsandCentralEngineeringteamstoupdatemaintenanceandoverhaulinstructions.
• ProvidetechnicalsupportforallNIRs(NotifiableIncidentReports)relatedtosafety,includingcoordinatingwithDesignAuthoritiesandOEMs.
• Sharebestpracticesandlessonslearnedfromotherglobalfleetstosupportdesignimprovementsandstandardisation.

All about you

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:

Essential:

• Provenengineeringexperienceinafleetmaintenanceorassetmanagementenvironment.
• Hands-onexperiencewithtractionandrollingstocksystems (orsimilarcomplexsystemsintransportordefencesectors).
• Familiaritywithengineeringchangeprocesses,riskassessments,andtechnicalinvestigations (e.g.8Dproblem-solving,FMECA –FailureModes,Effects,andCriticalityAnalysis).
• Abilitytointerpretschematics,datasheets,andtechnicaldocumentation.
• Computerliteracy (MicrosoftOfficeSuiteandMicrosoftProject).
• Experienceworkingindependently,withstrongorganisationalandcommunicationskills.
• Knowledgeofobsolescenceresolutionstrategiesandsupplierliaison.

Desirable:

• Degree,HNC,orHNDinanengineering-relateddiscipline (orequivalent).
• Experienceintherailindustryandknowledgeofrelevantsafetyregulationsandstandards.
• Awarenessofmaintenancecertification,compliance,andconcessioncontrol.

Things you’ll enjoy

Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also:

• Enjoy stability, challenges and a long-term career free from boring daily routines
• Collaborate with transverse teams and helpful colleagues
• Contribute to innovative projects
• Utilise our agile working environment
• Steer your career in whatever direction you choose across functions and countries
• Benefit from our investment in your development, through award-winning learning
• Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive benefits (pension, life ins., medical)

Equal opportunity statement:

Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law.

As a “disability confident leader accredited employer”, we will interview all disabled job applicants who match the essential criteria of the job description or specification.