Services Analyst

AVEVA Group; Cambridgeshire and Peterborough; Hybrid; GBP 45,000 - 75,000; Full time

Job summary

AVEVA is seeking a technically skilled professional to support and deploy AVEVA Edge solutions for a diverse, global client base. You will engage with distributors, integrators, and OEMs to deliver comprehensive HMI/SCADA offerings.

The role involves remote support, project maintenance, and creating custom templates to meet client needs across industries. A strong engineering or CS background and database experience are essential.

Qualifications

• Bachelor's degree in engineering or computer science.
• Experience with relational databases (SQL Server, Oracle, Sybase or MySQL).
• English language proficiency (Advanced).

Responsibilities

• Support customers under AVEVA Edge applications with our knowledge base.
• Involve in support, deployment and maintenance of key client projects.
• Collaborate with distributors, system integrators and OEMs to provide complete HMI/SCADA solutions.
• Assist clients worldwide with advanced HMI/SCADA applications via calls, emails, and remote connections.
• Develop and customize new product templates.

Skills

Relational databases

English proficiency

Education

Bachelor's degree in engineering or computer science

Tools

AVEVA Edge

InduSoft Web Studio

Wonderware

InTouch

System Platform

OMI

FactoryTalk

VBScript

JavaScript

HTML5

HTML

CSS

Siemens PLC

Allen‑Bradley

Schneider Electric

Omron

Beckhoff

Job description

AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals and minerals – safely, efficiently and more sustainably.

We’re the first software business in the world to have our sustainability targets validated by the SBTi, and we’ve been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion. We’ve also recently been named as one of the world’s most innovative companies.

If you’re a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you! Find out more at AVEVA Careers.

For more information about our privacy policy and how to manage cookies, visit our Privacy Policy.

Locations: São Paulo, CDMX

Hybrid: 3x a week - in office

Responsibilities – You will do:

• You will be supporting our customers under AVEVA Edge applications, leveraging our unique and comprehensive knowledge of AVEVA Edge.
• You’ll be involved in the support, deployment and maintenance of key client projects.
• You’ll collaborate with Distributors, System Integrators, Certified System Integrators and OEMs for additional support services needed in order to provide their clients with a complete and sophisticated HMI/SCADA solution.
• You will also assist clients from all over the world with their HMI/SCADA advanced technical applications through phone calls, e-mails, and remote computer connections.
• Additionally, you will develop and customize new product templates.

Skills & Qualifications – You will have:

• Bachelor's degree in engineering, or computer science
• Experience with relational databases such as Microsoft SQL Server, Oracle, Sybase or MySQL.
• English language proficiency (Advanced)

A PLUS:

• Spanish language proficiency
• Knowledge of HMI/SCADA software, such as AVEVA Edge, InduSoft Web Studio, Wonderware, Intouch, System Platform, OMI, FactoryTalk (OR similar software)
• Familiarity with Industrial automation components such as Programmable Logic controllers (PLCs) from manufacturers such as Schneider Electric, Allen-Bradley, Siemens, Omron, Eaton, and Beckhoff.
• Knowledge of VBScript structured programming language (or similar languages including C, C++, C#, VB, or similar).
• Experience with web-based technologies, such as HTML, HTML5, CSS, ActiveX or JavaScript.

AVEVA requires all successful applicants to undergo and pass a comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third party personal data may involve additional background check criteria.

AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business.

Come and join AVEVA to create the transformative technology that enables our customers to engineer a better world.