ServiceNow Systems Administrator

Command Services & Support, Inc.; Church; On-site; GBP 40,000 - 70,000; Full time

Job summary

Join a forward-thinking company as a ServiceNow Systems Administrator, where you will play a crucial role in enhancing IT services through effective configuration and maintenance of ServiceNow instances. This position offers the opportunity to work with a dynamic team, utilizing your expertise to streamline workflows and improve operational efficiency. If you have a passion for technology and a strong background in ServiceNow, this is your chance to contribute to impactful projects while advancing your career in a supportive environment.

Qualifications

• 5+ years of experience in ServiceNow administration.
• Strong understanding of ServiceNow principles and practices.

Responsibilities

• Configure, customize, and maintain ServiceNow instances.
• Develop workflows and automations to improve efficiency.
• Troubleshoot and resolve ServiceNow issues.

Skills

Problem-solving skills

Communication skills

ServiceNow principles and practices

Troubleshooting skills

Tools

ServiceNow

Job description

CMDSS proudly provides technology and business solutions to the federal government. We deliver high-quality services and solutions with personal attention and competitive pricing, utilizing a variety of technologies and techniques including PMI Methodologies, Certifications in Project Management, CMMI Processes, and Lean Six Sigma. We are proud to be a Service-Disabled Veteran-Owned Small Business (SDVOSB).

Job Description

We are seeking a skilled and experienced ServiceNow Systems Administrator to join our growing IT team. The ideal candidate will have a strong understanding of ServiceNow principles and practices, as well as proven experience in configuring, customizing, and maintaining ServiceNow instances. The candidate will also have a minimum Secret security clearance, up to Top Secret.

Responsibilities:

1. Configure, customize, and maintain ServiceNow instances to meet the needs of the organization
2. Develop and implement workflows and automations to improve efficiency and streamline processes
3. Troubleshoot and resolve ServiceNow issues
4. Provide technical support to ServiceNow users
5. Stay up-to-date on the latest ServiceNow features and best practices
6. Maintain ServiceNow documentation
7. Work with other IT teams to integrate ServiceNow with other systems
8. Participate in security audits and assessments
9. Follow all security protocols and procedures

Qualifications

1. 5+ years of experience in ServiceNow administration
2. Proven experience in configuring, customizing, and maintaining ServiceNow instances
3. Strong understanding of ServiceNow principles and practices
4. Excellent problem-solving and troubleshooting skills
5. Strong written and verbal communication skills
6. Ability to work independently and as part of a team

Additional Information

All your information will be kept confidential according to EEO guidelines.