ServiceNow Senior Technical Consultant - UK

Cognizant Technology Solutions; London; On-site; GBP 50,000 - 90,000; Full time

Job description

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At #Cognizant, we have an ideal opportunity for you to be part of one of the largest companies in the digital industry worldwide. A company where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant, we promote an inclusive culture where we value different perspectives.

We are currently looking for a ServiceNow Senior Technical Consultant to join our UK team!

What do we value?

We are seeking a Senior Technical consultant that has extensive knowledge and experience in designing and implementing solutions on the ServiceNow Platform.

Key Responsibilities:

1. Manage all important project processes such as: platform architecture documentation, integration documentation, work-effort estimation and hands-on advanced development.
2. Attend, participate, and occasionally lead Scrum meetings.
3. Translate requirements/stories and mock-ups into fully functional features by working closely with the implementation project team.
4. Fulfill Project's technical development and configuration at the highest standard of technical quality contributing with assignments, follow up and guidance to Junior / Mid developers.
5. Fulfill technical design guidance within our projects following ServiceNow best practices.
6. Ensure Project Lead receives timely updates on assigned tasks to facilitate frequent and proactive customer communication.
7. Contribute to the continuous improvement of Delivery Services processes as well as the maturing of the different portfolios, capabilities, expertise, and best practices in consideration of Customer needs and requirements.
8. Fill technical or process roles in our projects, if needed.
9. Lead, educate, mentor and develop the Cognizant resources who are assigned to his/her projects.
10. Assist in the scoping of new opportunities, design tools and techniques to deliver efficiently.
11. Act as the final escalation point for technical decision-making within a project.
12. Partnership with HR to deliver technical interviews and support the recruitment process.

Necessary skills and experience required:

1. Degree or equivalent, preferably in Computer Science or Information Technology.
2. Proven experience in technical consulting roles.
3. Proven experience working on the ServiceNow platform.
4. ServiceNow Certified System Administrator (CSA).
5. ServiceNow Certified Implementation Specialist for ITSM (CIS-ITSM).
6. Proven experience in two additional product lines outside of ITSM.
7. Advanced English.
8. Knowledge of ITIL; Foundation-level preferred.
9. Post-graduate in Software related topics is desired.

Why Cognizant?

1. A career in one of the largest and fastest growing IT services providers worldwide.
2. Ongoing support and funding with training and development plans.
3. Opportunity to work for leading global companies.
4. Our work environment is diverse, collaborative and inclusive. We create conditions for everyone to thrive.
5. A highly competitive salary and great benefits, such as OSDE for you and your primary family group, annual bonus and many other benefits that we are going to share during the selection process.

Are you ready?

Join our team!!

The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

• Cognizant is a global community with more than 300,000 associates around the world.
• We don't just dream of a better way - we make it happen.
• We take care of our people, clients, company, communities and climate by doing what's right.
• We foster an innovative environment where you can build the career path that's right for you.

About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World's Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com.

Our commitment to diversity and inclusion:
Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.