ServiceNow Senior Technical Consultant

Cognizant Technology Solutions; London; On-site; GBP 60,000 - 90,000; Full time

Job summary

Cognizant is seeking a talented ServiceNow Senior Technical Consultant in London. The role involves implementing solutions, managing project processes, and mentoring junior developers within a collaborative environment. The ideal candidate will have extensive experience on the ServiceNow platform and strong analytical skills, contributing to both project success and team development.

Benefits

Inclusive workplace

Global community of over 300,000 associates

Opportunities for career advancement

Positive impact on communities and the environment

Qualifications

• Extensive knowledge of the ServiceNow platform.
• Experience in software application development.
• Ability to mentor Junior Developers.

Responsibilities

• Manage project processes, including documentation and estimation.
• Lead Scrum meetings and collaborate with teams to develop features.
• Provide mentoring and guidance to junior team members.

Skills

Analytical skills

Documentation

Software modification

Collaboration

Mentoring

Job description

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ServiceNow Senior Technical Consultant

At the Cognizant SNBG, we are looking for a talented ServiceNow Senior Technical Consultant to join our team in the UK!

The Cognizant ServiceNow Senior Technical consultant has extensive knowledge and experience in designing and implementing solutions on the ServiceNow Platform. Senior Technical Consultants define, develop, test, analyze, and maintain software applications to support business requirements. The role demands strong analytical skills, as well as high research, design, documentation, and software modification capabilities throughout the production lifecycle.

Our Senior Technical Consultants are proactive in providing mentoring, support, and guidance to Junior Developers and operate with a high level of autonomy. Due to their outstanding skill set and decision-making authority, Senior Developers often act as Project Team Leads.

Responsibilities:

1. Manage key project processes such as platform architecture documentation, integration documentation, work effort estimation, and advanced development tasks. Attend, participate in, and occasionally lead Scrum meetings.
2. Translate requirements, stories, and mock-ups into fully functional features by collaborating closely with the implementation team.
3. Ensure technical development and configuration meet the highest standards, providing guidance to Junior and Mid-level Developers.
4. Provide timely updates to Project Leads to facilitate proactive communication with clients.
5. Contribute to the continuous improvement of delivery processes and the maturation of portfolios, capabilities, and best practices, aligned with customer needs.
6. Fill technical or process roles within projects as needed.
7. Lead, educate, mentor, and develop Cognizant resources assigned to projects.
8. Assist in scoping new opportunities and designing tools and techniques for efficient delivery.
9. Serve as the final escalation point for technical decision-making within projects.
10. Partner with HR to conduct technical interviews and support recruitment efforts.

At Cognizant, we value a high-caliber, collaborative, and inclusive workplace where everyone can thrive.

• We are a global community with over 300,000 associates worldwide.
• We are committed to making a positive impact on our people, clients, communities, and the environment.
• We foster an innovative environment to help you build your career.

About us:

Cognizant is a leading professional services company transforming clients' business, operating, and technology models for the digital era. Headquartered in the U.S., Cognizant is listed on NASDAQ and recognized among Forbes World's Best Employers 2024. Learn more at www.cognizant.com.

We are an equal opportunity employer. Your application will not be discriminated against based on race, color, sex, religion, or other protected characteristics.

Disclaimer: Compensation details are accurate as of this posting date and are subject to change. Applicants may be required to attend interviews in person or via video conference and present valid ID during the process.