ServiceNow Pre-sales Consultant

Sopra Steria Ltd; City Of London; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A leading technology firm is seeking a dynamic ServiceNow Pre-Sales Consultant to define and deliver ServiceNow solutions for medium to large-scale projects. The role involves leading strategic engagements, crafting tailored proposals, and engaging with senior stakeholders. Ideal candidates will have experience with ServiceNow implementations and strong analytical skills. This position offers flexibility to work from home with some travel to client sites.

Benefits

Career progression opportunities

Flexible benefits

Training and development opportunities

Qualifications

• Experienced in ServiceNow implementations and relevant certifications.
• Proven leadership in complex projects.
• Excellent communication and sales abilities.

Responsibilities

• Lead the definition and execution of ServiceNow solutions.
• Drive ServiceNow campaigns to support customer strategies.
• Develop strategic roadmaps for ServiceNow adoption.
• Mentor junior team members and foster collaboration.

Skills

Problem-solving

Leadership

Analytical skills

Communication

Relationship management

Education

Certification in ServiceNow

Job description

Are you skilled at problem-solving and passionate about digital transformation? Do you thrive in consultative environments and enjoy shaping innovative solutions for complex challenges? We are seeking a dynamic ServiceNow Pre-Sales Consultant to join our growing ServiceNow Practice.

As a ServiceNow Pre-Sales Consultant, you will be instrumental in defining, delivering, and supporting ServiceNow solutions for medium to large-scale assignments. You’ll lead strategic engagements, craft tailored proposals, and embed ServiceNow into broader customer transformation strategies.
While the majority of your time will be spent working from home, there would be ad-hoc travel to our office in London as well as various client sites.

We can offer great career progression opportunities, ability to be based anywhere across the UK, benefits which you can flex to meet your needs and training and development opportunities.

What you'll be doing:

• Lead the definition and execution of ServiceNow solutions, ensuring alignment with client requirements and business goals.
• Drive ServiceNow campaigns and integrate them into wider customer strategies to support long-term growth.
• Engage with senior collaborators (CxO/Director level) to understand challenges and provide advice on ServiceNow transformation.
• Develop strategic roadmaps, governance models, and enablement plans for successful ServiceNow adoption.
• Manage stakeholder relationships throughout the project lifecycle, including subcontractor and partner coordination.
• Collaborate with delivery teams to ensure solutions meet customer expectations and Sopra Steria’s standards.
• Mentor junior team members and foster a collaborative, high-performing environment.
• Proactively identify and manage risks, ensuring appropriate reporting and mitigation.

What you’ll bring:

• Previous experience as a Solutions Architect or Solution Leader with a strong background in ServiceNow implementations (IT & Customer Workflow) and relevant certification; CIS (ITSM/CSM and or HRSD/ Now Assist for ITSM/CSM and or HRSD) CSA Sales and Pre-sales (ITSM/CSM/SOM/FSM/ITOM/ITAM)
• Proven leadership and consulting capabilities in large, complex projects.
• Ability to build and maintain relationships with senior stakeholders.
• Strong analytical and problem-solving skills with a focus on business process improvement.
• Excellent communication, presentation, and sales enablement abilities.
• Self-motivated, goal-oriented, and at ease working independently or collaboratively with others.
• Familiarity with Open Source software.
• Exceptional time management and multitasking skills under pressure.

We are an equal opportunities employer and welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status.

If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role.