ServiceNow Platform Administrator - London/3 days per week - Up to £50,000 + Benefits

JR United Kingdom; Slough; On-site; GBP 50,000; Full time

Job summary

A prestigious client is seeking a skilled ServiceNow Platform Administrator to take ownership of their ServiceNow platform based in Slough. You will manage upgrades, oversee workflow processes, and work within a dynamic environment that offers extensive training and support, including funded certifications. Responsibilities include customizing the platform, automating processes, and resolving technical issues to ensure optimal performance.

Benefits

25 days of annual leave (Option to buy more)

Funded bursary for personal development

Funded ServiceNow Certifications

Frequent social events & Incentives

Qualifications

• ServiceNow Administration experience is essential.
• Strong knowledge of ITSM processes required.
• ITIL Certified desirable.

Responsibilities

• Develop and implement solutions for stakeholders.
• Perform business analysis and process optimization.
• Diagnose issues and design effective solutions.

Skills

ServiceNow Administration

ITSM processes

Problem Management

Change Management

Incident Management

Supplier & Contract Management

ITIL

Education

ITIL Certification

Job description

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ServiceNow Platform Administrator - London/3 days per week - Up to £50,000 + Benefits, slough

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Client:

Opus Recruitment Solutions

Location:

slough, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

2

Posted:

06.06.2025

Expiry Date:

21.07.2025

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Job Description:

We are recruiting on behalf of a prestigious client who is looking for a skilled ServiceNow Administrator to take ownership of the current ServiceNow platform, managing upgrades, maintaining plugins, and overseeing workflow processes.

You will work within a dynamic & collaborative environment who will support you & provide the best in class training to help you upskill in all aspects of configuration & development.

• Base salary up to £50,000
• 25 days of annual leave (Option to buy more)
• Funded bursary for your own personal development
• Frequent social events & Incentives
• Funded ServiceNow Certifications
• & so much more!

Key Responsibilities:

• Develop and implement solutions for stakeholders
• Perform business analysis and process optimization
• Diagnose issues and design effective solutions, recommending system enhancements
• Customize and configure the ServiceNow platform to align with organizational needs
• Automate processes by creating and managing workflows, business rules, and scripts
• Manage user roles, permissions, and access controls
• Resolve technical issues within the ServiceNow platform
• Work with IT teams to integrate ServiceNow with other systems and tools
• Ensure optimal performance and scalability of the ServiceNow instance

What you will need to be successful:

• ServiceNow Administration experience
• Strong knowledge of ITSM processes
• Experience with Problem, Change & incident management
• Knowledge of Supplier & Contract Management
• Knowledge of ITIL & ISO IT processes & ITIL Certified is highly desirable