ServiceNow ITOM Consultant

Linking Humans; London; On-site; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a Consultant – ITOM Specialist for a dynamic 6-month contract. This role offers the chance to dive deep into ServiceNow, leveraging your expertise in ITOM Event Management and Performance Analytics to build insightful dashboards and drive operational decisions. You will work collaboratively with a team, integrating data from Azure and supporting Event Management projects. If you are passionate about data and looking for an exciting opportunity to make an impact, this role is perfect for you!

Qualifications

• Hands-on experience in ServiceNow Event Management and Performance Analytics.
• Proven success in building advanced dashboards and working with complex datasets.

Responsibilities

• Lead hands-on work with ServiceNow ITOM Event Management.
• Build custom dashboards and integrate data from Azure into ServiceNow.

Skills

ServiceNow Event Management

Performance Analytics

Data Integration

Data Modelling

Collaboration

Tools

Azure Integration Services

Job description

Consultant – ITOM Specialist (6-Month Contract)

Are you a ServiceNow professional with a passion for data, dashboards, and driving smart operational decisions? We’re working with a leading organisation that’s looking for a Consultant with strong experience in ITOM Event Management and Performance Analytics to join their team on an exciting 6-month contract.

This role isn’t just about ticking boxes – it’s about diving deep into ServiceNow, working with real-time data, building insightful dashboards, and helping the business stay one step ahead.

What you'll be doing:

• Leading hands-on work with ServiceNow ITOM Event Management – this isn’t just Discovery or Mapping, it’s full-on event lifecycle management.

• Building custom dashboards, scorecards, indicators, and widgets in Performance Analytics to tell the story behind the data.

• Integrating data from Azure Integration Services into ServiceNow.

• Working with document management systems to model and pull data as needed.

• Supporting both Event Management and PA projects alongside the team – no lone wolf needed here, collaboration is key.

What you bring:

• Strong hands-on experience in ServiceNow Event Management.

• Proven success in building advanced Performance Analytics dashboards and working with complex datasets.

• Solid understanding of Azure data integrations.

• Confidence working across data modelling, integration, and visualisation.

• A collaborative approach and the ability to support both Event Management and PA delivery.
  
  

Ready to bring your ITOM and PA expertise to a dynamic contract role? Apply Now!