ServiceNow Developer, Digital and Emerging Tech, Technology Consulting

Ernst & Young Advisory Services Sdn Bhd; London; On-site; GBP 50,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a ServiceNow Developer where you'll play a pivotal role in driving innovation and transforming business ideas into reality. In this dynamic environment, you will design and implement customized ServiceNow solutions, collaborating closely with business analysts and IT professionals. Your expertise will ensure that the ServiceNow platform meets the unique needs of the organization while adhering to best practices. This role offers an exciting opportunity to contribute to impactful projects and develop your skills in a supportive and inclusive culture. If you are passionate about technology and eager to make a difference, this position is perfect for you.

Benefits

Continuous Learning Opportunities

Flexible Working Arrangements

Diverse and Inclusive Culture

Leadership Coaching

Qualifications

• 3+ years experience as a ServiceNow Developer with a strong understanding of the ServiceNow platform.
• Familiarity with REST and SOAP web services.

Responsibilities

• Design, develop, configure, and customize ServiceNow applications and services.
• Collaborate with cross-functional teams for seamless integration of ServiceNow.

Skills

ServiceNow Development

Problem-Solving

Communication Skills

Analytical Skills

Agile Methodologies

Education

Bachelor's Degree in Computer Science

Tools

ServiceNow

REST

SOAP

Job description

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ServiceNow Developer, Digital and Emerging Tech, Technology Consulting

Location:

Other locations: Primary Location Only

Date: Apr 12, 2025

Requisition ID: 1528911

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

The Opportunity

We are looking for an ServiceNow Developer at EY Digital. You will be at the core of many innovative business ideas. You work in a fast-paced environment and help visualize ideas at their early stages. You drive innovation in large corporates by ideating on new concepts (products or services, experiences).

As a ServiceNow Developer, you will be responsible for the design, development, and implementation of ServiceNow solutions. You will work closely with business analysts, project managers, and other IT professionals to create and refine business requirements, and translate them into functional and technical specifications. You will ensure that our ServiceNow platform is effectively customized to fit the unique needs of our organization.

Key Responsibilities:

• Design, develop, configure, and customize ServiceNow applications and services.
• Work with IT and business units to analyze and understand requirements to develop technical solutions within ServiceNow.
• Implement new functionality and enhancements to existing ServiceNow applications.
• Create and maintain documentation on application configurations, system integrations, and process workflows.
• Develop and modify ServiceNow workflows, forms, lists, business rules, UI components, web services, tables, and menus.
• Ensure the latest ServiceNow features and best practices are utilized to provide the most efficient solutions.
• Perform unit testing and support user acceptance testing to ensure the quality and integrity of developed solutions.
• Provide ongoing support and maintenance of ServiceNow instances.
• Collaborate with cross-functional teams to ensure seamless integration of ServiceNow with other enterprise systems.
• Stay current with the latest ServiceNow features, technologies, and best practices.

To qualify for the role, you will need:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• 3+ years experience as a ServiceNow Developer with a strong understanding of the ServiceNow platform.
• Familiarity with REST and SOAP web services.
• Knowledge of ITIL and IT service management.
• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal skills.
• ServiceNow certifications such as Certified System Administrator (CSA) or Certified Application Developer (CAD) are a plus.

Skills and Attributes for Success:

• Experience with Agile and Scrum methodologies.
• Knowledge of database design schemas and data modeling.
• Strong understanding of system and IT operations.
• Experience with ServiceNow modules such as ITSM, ITOM, ITBM, or HRSD.

What we offer

EY offers a competitive remuneration package commensurate with your work experience where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements, where this may be needed, guided by our FWA Policy.

Plus, we offer:

• Continuous learning:You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you:We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership:We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture:You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please apply!

EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.

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