ServiceNow Developer

Wipro Technologies; Metropolitan Borough of Solihull; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading technology services and consulting company is seeking a Senior ServiceNow Developer to configure and implement solutions on the ServiceNow platform. This role involves working closely with various stakeholders and ensuring platform support, encompassing a wide range of IT services including ITSM and HRSD.

Qualifications

• 3-5 years experience in ServiceNow platform.
• Hands-on experience with Glide Script, JavaScript, and web service APIs.
• Understanding of ServiceNow architecture and CMDB.

Responsibilities

• Configuring and implementing solutions on the ServiceNow platform.
• Maintaining and supporting the ServiceNow platform and applications.
• Troubleshooting and fixing production issues.

Skills

ServiceNow

JavaScript

XML

JSON

Web Service APIs

HTML

CSS

AngularJS

Bootstrap

Job description

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Title: ServiceNow Developer

Requisition ID: 77120

Country/Region: GB

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description

We are seeking a Senior ServiceNow Developer responsible for configuring and implementing solutions on the ServiceNow platform that meet customer requirements. This role involves maintaining and supporting the ServiceNow platform and applications. The candidate will work closely with the ServiceNow Architect, customer personnel, Business Analysts, IT support teams, and other technical teams.

Required Skills & Experience

• Experience in implementation and design of platforms like ServiceNow, BMC Remedy, HP Service Manager.
• Experience in designing and implementing solutions/applications on the ServiceNow platform.
• Hands-on experience with Glide Script, JavaScript, XML, JSON, and Web Service APIs.
• Ability to understand and parse XML, JSON, and other data formats.
• Knowledge of HTML, CSS, AngularJS, Bootstrap coding.
• Experience in server-side, client-side, and service portal coding on ServiceNow.
• Understanding of ServiceNow CMDB, Discovery, and Service Mapping implementations.
• Experience with Service Catalog and Service Portal.
• Experience troubleshooting and fixing production issues.
• Support experience for production issues (L2/L3 support).
• Understanding of ServiceNow architecture and access control mechanisms.
• Experience integrating tools with ServiceNow or similar tools using MidServer, web services, Integration Hub, email, etc.

• Experience working on multiple applications such as ITSM, HRSD, ITOM (CMDB, Discovery, Service Mapping, Event Management), ITAM, ITBM, CSM, GRC, etc.

Mandatory Skills: ServiceNow - Platform Core. Experience: 3-5 Years.

Join Wipro, a modern digital transformation partner, and reinvent your career. We welcome applications from people with disabilities. For suspicious emails or job offers, contact [e-mail]. Ethical concerns can be directed to [e-mail]. We are an Equal Opportunity Employer committed to diversity and inclusion, providing reasonable accommodations throughout the recruitment process.