ServiceNow Developer

Capgemini

Manchester

Hybrid

GBP 55,000 - 85,000

Full time

6 days ago

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Benefits offered by this job

Hybrid work model

Wellbeing initiatives

Learning & development opportunities

Mental Health Champions

Job summary

Capgemini in the United Kingdom is seeking a ServiceNow developer to grow their career through a blend of project and foundational work, collaborating across technology teams and our Automation Development group to design, build, and implement ServiceNow solutions that streamline business processes and user experiences.

The role offers hybrid working across offices, client sites, and home, with emphasis on collaboration, learning, and security clearances.

Qualifications

Extensive experience designing, developing and implementing ServiceNow solutions.
Proficiency with ServiceNow Virtual Agent and/or RPA.
Strong JavaScript programming skills.
Analytical mindset with problem-solving capability.

Responsibilities

Design, develop and maintain ServiceNow applications and modules.
Collaborate with stakeholders to gather requirements and translate them into solutions.
Configure and optimize Virtual Agent to improve the customer experience.
Integrate RPA tools with ServiceNow to automate processes and boost efficiency.

Skills

ServiceNow

JavaScript

Virtual Agent

RPA

Job description

About The Job You’re Considering

We’re seeking a ServiceNow developer who wants to grow their career and delight customers through a hybrid of project and foundational activities. We take a modern approach of working collaboratively internally and externally to achieve high levels of satisfaction both for our clients and ourselves. The ideal candidate will have experience in designing, developing, and implementing ServiceNow solutions to improve business processes and improve user experiences. In this role you will work closely with our technology teams as well as our Automation Development team. The focus of all our staff is to enhance and transform our customer platforms and experience for the better.ll as our Automation Development team. The focus of all our staff is to enhance and transform our customer platforms and experience for the better.

Hybrid working:

The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.

Your role

As An Integral Part Of Our ServiceNow Team, You'll Have Fantastic Opportunities To Develop Both Yourself And Our Collective. As Part Of The Team, You'll Be Empowered To

Design, develop and maintain ServiceNow applications and modules, with a particular focus on Virtual Agent and RPA flows
Collaborate with stakeholders to gather requirements and translate them into technical solutions.
Implement and configure ServiceNow Virtual Agent to automate and streamline the customer experience
Integrate RPA tools with ServiceNow for automating repetitive tasks and optimizing workflow efficiency.
Optimize ServiceNow platform performance and ensure high availability by monitoring, analysing, and resolving performance issues.

Your Skills And Experience

Wide-ranging experience in developing and customising ServiceNow, including workflows and integrations
Proficiency in ServiceNow Virtual Agent and/or RPA
Excellent programming skills in JavaScript
A problem-solving and analytical approach

We are a Disability Confident Employer

Capgemini Is Proud To Be a Disability Confident Employer (Level 2) Under The UK Government’s Disability Confident Scheme. As Part Of Our Commitment To Inclusive Recruitment, We Will Offer An Interview To All Candidates Who

Declare they have a disability, and
Meet the minimum essential criteria for the role.

Please opt in during the application process.

Your security clearance and pre-employment checks

To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance.

To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements.

Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality. Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process.

If you are successfully offered this position, you will go through a series of pre-employment checks, including: identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service).

Make it real – what does it mean for you?

Flexibility to work your way

You will be encouraged to have a positive work-life balance. Our hybrid-first way of working means we embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.

Your wellbeing

You'd be joining an accredited Great Place to work for Wellbeing in 2024. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy.

Shape your path

You will be empowered to explore, innovate, and progress. You will benefit from Capgemini's 'learning for life' mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard ManageMentor, Cybersecurity qualifications and much more.

Shared energy

You’ll be bringing your unique skills and perspectives to the team, inspiring and taking inspiration from your teammates as you unlock value in everything you do. You'll be joining a professional community of experts, who have got your back and will support you, every step of the way.

Why should you consider Capgemini?

Growing clients’ businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you'll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what's possible. It’s why, together, we seek out opportunities that will transform the world’s leading businesses, and it’s how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you'll build the skills you want. You'll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is.

About Capgemini

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of €22.5 billion. Make it real | www.capgemini.com

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