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ServiceNow Administrator - Belfast/Remote - Up to £65,000 + Benefits

JR United Kingdom

Belfast

Remote

GBP 65,000

Full time

11 days ago

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An established industry player is seeking a skilled ServiceNow Administrator to take charge of their ServiceNow platform. This exciting role involves managing upgrades, maintaining plugins, and ensuring optimal performance. You will develop solutions for both internal and external stakeholders, perform business analysis, and customize the platform to align with organizational needs. With a competitive salary and generous benefits, this opportunity offers a supportive environment for personal development and growth. If you have a passion for technology and a knack for problem-solving, this could be the perfect role for you.

25 days of annual leave

Option to buy more leave

Funded personal development bursary

Frequent social events & incentives

Funded ServiceNow certifications

Proven experience with ServiceNow platform and ITSM & CSM modules.
Background in database design and process optimization.

Develop and implement solutions for stakeholders using ServiceNow.
Customize and configure ServiceNow to meet organizational needs.

ServiceNow Administration

Database Design

ITSM Modules

Process Optimization

Technical Issue Resolution

ServiceNow

SCCM

InTune

Azure

AWS

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ServiceNow Administrator - Belfast/Remote - Up to £65,000 + Benefits

Client: Opus Recruitment Solutions

Location: Belfast, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 4

Posted: 13.04.2025

Expiry Date: 28.05.2025

Job Description:

We are recruiting on behalf of a prestigious client who is looking for a skilled ServiceNow Administrator to take ownership of the current ServiceNow platform, managing upgrades, maintaining plugins, and overseeing workflow processes.

Base salary up to £65,000
25 days of annual leave (Option to buy more)
Funded bursary for your own personal development
Frequent social events & incentives
Funded ServiceNow certifications
& so much more!

Key Responsibilities:

Develop and implement solutions for both internal and external stakeholders
Perform business analysis and process optimization
Diagnose issues and design effective solutions, recommending system enhancements
Customize and configure the ServiceNow platform to align with organizational needs
Automate processes by creating and managing workflows, business rules, and scripts
Manage user roles, permissions, and access controls
Resolve technical issues within the ServiceNow platform
Work with IT teams to integrate ServiceNow with other systems and tools
Ensure optimal performance and scalability of the ServiceNow instance

What you will need to be successful:

Proven hands-on experience with ServiceNow platform
Background in database design and modelling
Experience in administering core functionalities of the ServiceNow platform
Hands-on experience with ServiceNow ITSM & CSM modules
Configuration Management Database (CMDB) with SCCM, InTune, Azure, AWS, SAM/HAM (Desirable)
Experience with Service Level Agreements (SLAs), Catalog Builder, Domain-separated data, Flow Designer, UI Builder, Portal administration, Performance Analytics

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