Service Test Technician

Redline Group Ltd; Tendring; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in electronic test and measurement equipment is seeking a Service Test Technician in Clacton-on-Sea. This permanent role focuses on diagnosing and repairing equipment while ensuring customer satisfaction. The ideal candidate should possess strong electronic knowledge and the ability to work independently in a fast-paced environment.

Qualifications

• Strong understanding of electronic principles.
• Proven ability to fault find down to component level.
• Capable of working unsupervised, using initiative and supporting team efforts.

Responsibilities

• Perform first-line fault verification on customer-returned products.
• Conduct timely and efficient repairs to support customer satisfaction.
• Maintain accurate records within the company’s CRM system.

Skills

Fault finding

Attention to detail

Problem solving

Initiative

Job description

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An exciting opportunity has arisen for a Service Test Technician to join a global leader in electronic test and measurement equipment, based in Clacton-on-Sea, Essex.



This role is perfect for a hands-on and technically skilled electronics professional who enjoys fault-finding, repair, and working in a fast-paced service environment. The successful Service Test Technician based in Clacton-on-Sea, Essex, will play a key role in ensuring customer satisfaction by diagnosing and repairing returned equipment (RMAs), contributing directly to the company's commitment to quality and innovation.



Key Responsibilities:

* Perform first-line fault verification on customer-returned products.
* Conduct timely and efficient repairs to support customer satisfaction.
* Maintain accurate records within the company’s CRM system.
* Provide clear technical information and support to the Customer Service Controller.
* Work proactively towards achieving departmental KPIs.
* Prepare demo equipment for global exhibition and customer use.



Skills and Qualifications:

* Strong understanding of electronic principles.
* Proven ability to fault find down to component level.
* High attention to detail and ability to prioritise under tight deadlines.
* Capable of working unsupervised, using initiative and supporting team efforts.



This is a permanent position based for a Service Test Technician based in Clacton-on-Sea, Essex, offering the chance to work within a highly respected company that designs and manufactures advanced test and switching solutions. If you're looking for a varied and rewarding role within a technically advanced environment, we’d love to hear from you.



APPLY NOW to join a growing, innovative team. Send your CV to [emailprotected] or call Lewis on 01582 878820.